Infrastructure Support – Customer Data Security and Services

For XI series products, our incomparable ArcFM R&D Infrastructure team is responsible for managing all core aspects of the solution, which include:

  • Authentication

  • User management

  • System-wide workflows

  • Tenant management and migration

  • Service architecture

  • Rollout functionality

The Infrastructure team also oversees the essential building blocks that our various product teams use to develop services and client apps. The result is a team constantly staying abreast of ever-evolving technologies to the benefit of countless utility companies. As such, the topics in this section don’t constitute a commitment or guarantee of future functionality. When applicable, updated and authoritative information is available through Swagger topics in the Documentation Portal.

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