Tenant Requests

Tenants can only be created after you’ve completed a Software Agreement and Online Service Agreement. Contact your Account Manager for more information.

Fill out the Request a Tenant form to have your new tenants created. The tenant address provides a unique identifier for your organization and allows your users to access the hosted components of the solution.

Have the following information ready for populating the form:

Contact name, business name, and email.
The preferred tenant name. This is usually your company name with no spaces, numbers, or special characters.
ArcFM XI series apps for which you have licenses and that you want included in your tenant.
Tenant location (city, state, country).
Additional requests, which may include Hosted Edge, Mobile Shared Map Data, Multi-user Support, ADMS Patch Integration.
Initial questions you may have about the tenant creation process or anticipated configuration expectations.

Finally, it is common to have multiple tenants created during your implementation. Your ArcFM organizational tenant gives you these common configuration options:

Test and production
Development, test, and production
Development, staging, and production
Development, test, staging, and production

To jumpstart your journey into implementing ArcFM XI series apps, you can access each implementation guide by using these links:

Solution Center – built to help utilities minimize administration effort with centralized configuration, and automated tools for app deployment and data syncing.
Designer XI – built specifically for designers and engineers of electric and gas utilities, Designer XI offers purpose-built tools for designing, drafting, and analyzing your distribution network. Designer XI delivers a high-quality design environment with comprehensive support for the design and construction process.
Editor XI – built in ArcGIS Pro for Esri’s Utility Network Management Extension, Editor XI is transformational in utility-scale GIS editing. With increased automation and reduced editing times, a GIS editor’s work is simpler, streamlined, and faster while benefiting downstream systems that rely on GIS data.
Mobile XI – built specifically with connected and disconnected field crews in mind, Mobile XI offers performance and simplicity, offering your workforce instant, intuitive access to asset data, instruction, and data collection tools regardless of the size of the data, the number of users, or the availability of internet connectivity.