Run the Customer Outages Report
The Generate Reports tool allows you to create various types of customer reports independent of an incident. You can display a list of customers that currently have outages on the system.
- In Responder Explorer, click the Generate Reports button.
- Select a Report Type of Customer Outages.
- Select one of the following Output types:
Excel: Creates an Excel spreadsheet (.xls).NOTE: If you select Excel and are creating multiple reports, you must close the previous report (or save it with another file name) before creating another.
Browser: Creates an HTML page.
- Click Generate to create the report.NOTE: You can also run this report by selecting an incident, right-clicking, and then choosing Customer Outages Report. The report opens in a web browser with customers that are experiencing an outage for that incident.