Desktop Administrator

Individual users can access the Desktop Administrator to check out licenses of ArcFM Solution products.

The License Manager tab displays the number of licenses installed on the server and the number available for use by individual users. There are two licensing options: Floating License Server and Single User Mode.

The Floating License Server option allows users to access licenses from a common server or multiple servers. Users with this licensing option can change the computer's license server on the License Manager. Simply click the Change button and type in the name of the license server.

The Single User Mode option allows a mobile user to utilize a locally installed license file. If the file doesn't exist, the option remains disabled.

Multiple servers can be listed in the License Manager field. Separate multiple license servers by a semi-colon (;). ArcFM attempts to access license servers in the order listed until it connects to one. The Desktop Administrator displays information from the primary (first in the list) server only. To query secondary servers, change the order of the list.

Check the "Show license expiration warnings to all users" to allow users to see all expiration warning messages. If this box is not checked, no users see warning messages. This box is checked by default.

The Software Product tab displays the ArcFM Solution applications installed on the local machine and which of those applications are in use. In the example below, the computer has ArcFM, ArcFM Viewer, and Designer installed. If you select a value of <No Product>, all ArcFM Solution tools are disabled when ArcMap is open. This tab is not visible with ArcFM Viewer for ArcGIS Engine or ArcFM for Server installed because these applications have only a single license option.

You can select extensions in ArcMap using the Tools | Extension menu. The exception is the Redliner Extension. You can select this when you have ArcFM Viewer selected in the Desktop Administrator.

The System and Current User settings determine which application and extension(s) are available to the user. The System settings apply to any user who logs on to the machine for the first time or who never changes the settings using the Desktop Administrator or a script. The Current User settings apply to the user currently logged in. When a user opens the Desktop Administrator or runs a script to set the values in these fields, the user profile is created. Each subsequent time the user logs on to the machine, the Current User settings are applied.

If you have selected ArcFM in the Desktop Administrator and have Designer installed, Designer tools (e.g., analysis tools, Workflow Manager) are disabled.

Licenses aren't in use until ArcMap is opened. For example, 100 users can have Designer installed on their machines. If there are only 75 licenses for the company, only 75 users can access Designer at one time. Also, using a Designer license does not require access to an ArcFM license as well. If a user has both ArcFM and Designer installed, she can elect to access either an ArcFM license or a Designer license.

Customer Experience Feedback

The Schneider Electric Customer Experience Program allows Schneider Electric to identify areas for improving user experiences, quality, reliability, and performance of our software applications.

IMPORTANT: This checkbox is visible if the Customer Experience Feedback option was selected during installation. After enabling the Program during installation, this checkbox acts as a toggle to turn participation on or off.

  • Participation in the program does not degrade the performance of your software. Information about your software and hardware configurations is collected, as well as information about how you use the software and services so that we may identify usage patterns.

  • Names, addresses, and other personally identifiable information are not collected. Also, you are not prompted with further messages regarding participation in the program.

  • You may discontinue participation in the program at any time by unchecking the box in the Desktop Administrator dialog.

  • For more information, including a detailed list of what is collected and performance metrics, please see A Guide to ArcFM Application Metrics.

Override Desktop Administrator License Server

You can use an environment variable to override the license server selected in the Desktop Administrator. To do this, follow the steps below to create an environment variable called MINER_DEFAULT_LICENSE_SERVER. Environment variables are not case sensitive. So although the Miner variable must be spelled exactly as shown, it can be lower case or a mix of lower and upper case.

  1. Right-click My Computer and select Properties.
  2. Select the Advanced tab.
  3. Click the Environment Variables button at the bottom of the Advanced tab.
  4. You can choose to create a User variable or a System variable. Click New for the appropriate variable type.
  5. Type MINER_DEFAULT_LICENSE_SERVER as the Variable Name. This value is NOT case sensitive. However, it must be spelled exactly as shown.
  6. Type the name of the server you wish to use as a license server in the Variable Value field.
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