Edit Crew Status/Time

Available in Responder Explorer.

After a crew has been assigned to an incident, you can change the crew's status on the Incidents tab using the Edit Crew Status/Time tool or the Change Crew Status tools. Edit Crew Status/Time allows you to select a status and edit the time that the crew changed to that status.

NOTE: While a crew can be assigned to multiple incidents, it can be dispatched to only one incident at a time. If you try to change the status of a crew that has been dispatched to another incident, a message indicating that the crew has already been dispatched appears (as shown in the following graphic). The crew can be dispatched to another incident once it has finished work on the first one (Status = Completed).


You can change the crew's status by right-clicking a crew in the Incidents tab or an incident in the Crews flyout window.

  1. Right-click a crew that has been assigned to an incident and select Edit Crew Status/Time. This displays the Time/Status Change window.
  2. The Status field displays the previous status, the current status, and the next logical status. Select a status from the drop-down menu.
  3. Set the time that the crew change was made. Click the Set to Now button to set the field to the current date and time.
  4. The updated crew status is reflected in the crew's Status field.

    The default status order for crews is shown below. Responder is customizable, so your statuses and status order may differ from the default.

    • Assigned

    • Dispatched

    • Working

    • Completed

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