Run the Customer Outages Report

The Generate Reports tool allows you to create various types of customer reports independent of an incident. You can display a list of customers that currently have outages on the system.

In Responder Explorer, click the Generate Reports button.

The Reports window opens.
Select a Report Type of Customer Outages.
Select one of the following Output types:
- Excel: Creates an Excel spreadsheet (.xls).
  
  NOTE: If you select Excel and are creating multiple reports, you must close the previous report (or save it with another file name) before creating another.
- Browser: Creates an HTML page.
Click Generate to create the report.

NOTE: You can also run this report by selecting an incident, right-clicking, and then choosing Customer Outages Report. The report opens in a web browser with customers that are experiencing an outage for that incident.