Limit Number of Customers Returned in Search

This setting allows you to determine the maximum number of customers returned when the user performs a search on the Customer Call screen. The default setting is 200.


If the number of records matching the search criteria exceeds the maximumCustomerListSize value, the user is prompted to narrow the search.


To modify this setting, open the Web.config file installed at this location: C:\Inetpub\wwwroot\Responder. Look for the following XML:

    <add key="customerData.maximumCustomerListSize" value="200"/>

Set the value attribute to the maximum number of records that may be returned. Save and close Web.config.

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