Com’X 510 Maintenance

The Logs subtab displays the list of events that have been logged with the recorded date and time and a short description of the event.

System Settings allows you to save and restore a device configuration, apply a common configuration to other devices, upgrade Com’X firmware, enable remote access for support, and restart Com’X device.

The Com’X can be updated using secured firmware through the web page or the USB port on the Com’X front face.

All data logged by the Com’X is stored on the SD card.

Remote Access allows Schneider Electric support to connect remotely to a Com’X to check settings and to troubleshoot without having to go to the customer site.

By default, a Com’X device connected to DSP can be accessed through remote assistance. The Enable remote access from cloud option is enabled (ON) by default. For security reasons it is recommended to disable this feature and enable it only when remote access is required for technical support from Schneider Electric.

Use the Restart Com'X feature to manually restart the Com’X.

To restore the Com’X configuration via a local file, replace the old Com’X with the new one and use one of the methods for restoring the configuration.

If you lose the password, you can reset the default administrator password to factory values.

When following the procedure below, all data and logs that have been stored are erased.