DOCA0098EN-11

Disabling Remote Access from Cloud Services

By default, a Com’X device connected to DSP can be accessed through remote assistance. The Enable remote access from cloud option is enabled (ON) by default. For security reasons it is recommended to disable this feature and enable it only when remote access is required for technical support from Schneider Electric.

To disable remote access from the cloud:

  1. Select Maintenance > System Settings > Applications.
  2. Click OFF to disable Enable remote access from the cloud option.
The Com’X cannot be remotely accessed from cloud services. Enable remote access from cloud can be switched on when remote connection is required for technical support.
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