DOCA0036EN-14

Configuring the SMTP Server

You can configure the Com’X SMTP server.

NOTE: SMTP is not a secure protocol, as login IDs and passwords are communicated in plain text. Schneider Electric strongly recommends using SMTP with TLS/SSL or STARTTLS connection security mode. Refer to Security Configuration Recommendations for additional information regarding risks associated with unsecure protocols and recommended best practices.

NOTICE
unauthorized access
Use SMTP only with TLS/SSL or STARTTLS connection security mode.
Failure to follow these instructions can result in equipment damage.

To configure the SMTP server: 

  1. Click Settings > General Settings > Email Settings, then click Yes to enable the connection to SMTP server.
    NOTE: Disabling the connection blocks SMTP publication or event emails from being sent.
  2. Type the server address (Fully qualified domain name, IP address, or host name).
  3. Select the Connection security mode: None, TLS/SSL or STARTTLS.
    NOTE: Schneider Electric strongly recommends using SMTP with TLS/SSL or STARTTLS connection security mode.
  4. Type the outgoing delivery port in the Server port field. The port for the selected security mode is provided by default.
  5. Select Yes in the Authentication required field if the SMTP server requires authentication. Type the username and the password.
  6. Type the address of the email sender in the From address field. The factory setting is in the format: Com'X[model]_SiteName_[last three digits of the mac address]@schneider-electric.com.
    NOTE: The From address must reference a valid email account. Otherwise, emails may not be delivered.
  7. Select the Email Language
  8. Click Save changes.
  9. Enter a valid email address in Recipient address for test, then click Send Test Email.

Ensure the test email was received. The email is sent in the language of the current login session, not the language selected above.

Continue configuring .csv publication over SMTP on the Publication subtab, if necessary. To set up email on event, see Events.

Refer to the firmware release notes for a list of servers validated at the time of the release.

** Events
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