DOCA0036EN-14

Configuring SMTP Transfer Protocol

The SMTP protocol is available only with a CSV export. SMTP is not a secure protocol. Refer to Security Configuration Recommendations for additional information regarding risks associated with unsecure protocols and recommended best practices.
NOTICE
DATA PRIVACY INFRINGEMENT
Comply with regional data privacy regulations and laws when using individual email addresses and personal information.
Failure to follow these instructions can result in complaints, liability, or penalties for non-compliance with applicable data protection regulations.

To send the data file by email with the SMTP protocol:

This topic has been edited for Com’X 200, 210 and 510.
  1. Click Settings > General Settings > Publication.
  2. Select CSV export in the Destination platform drop-down list.
  3. Select SMTP in the Protocol drop-down list.
  4. Enter the address of the server transporting data in the Server field.
  5. Enter the outgoing delivery port in the Port field.
  6. Select Yes for Authentication required.
  7. Enter the user login information and the password.
    This information is given with the subscription contract. contact the local IT representative to get this information.
    NOTE: The username and password are case-sensitive.
  8. Enter the email address in the From address field.
    The factory setting for email is ComX[model]_SiteName_[last three digits of the mac address]@schneider-electric.com.
  9. Enter the email addresses of recipients in the To address field.
    Separate the addresses with a semicolon (;).
  10. Click Save changes.

Exported files are zipped to reduce the size of attached documents in the email.

** Creating a ContactConfiguring the SMTP Server
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