Metering Device Troubleshooting
There are tips for troubleshooting your metering devices.
 DANGER |
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HAZARD OF ELECTRIC SHOCK, EXPLOSION,
OR ARC FLASH
Failure to follow these instructions will result in death or serious injury.
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Digital Input Troubleshooting
This table describes how to solve issues with digital inputs.
| Issue | Possible Solution |
|---|---|
| No pulse is received. The digital input LED is not flashing. | Bridge the input terminals between the terminal and the 12 V power supply with a short piece of wire to confirm that the LED is working. If the input LED lights up when you bridge the input terminals, the issue is likely with the meter and/or the wiring to the meter. |
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Check that the pulse output meter is connected to a digital input terminal and the 12 V power supply. Refer to the Installation Guide for wiring diagrams. |
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| Check that the pulse output device is operating. | |
| No pulse is received. The digital input LED is flashing. | Check the digital input number to which the pulse meter is connected. |
Analog Input Troubleshooting
This table describes how to solve issues with analog inputs.
| Issue | Possible Solution |
|---|---|
| No analog value can be read. |
Check that the analog output sensor is connected to the proper terminals. Refer to the Installation Guide for wiring diagrams. |
| In the configuration web page, check that the analog input number is set to the correct type of sensor: RTD, 0–10 V, or 4–20 mA. |
Possible Logging Errors
This table lists the possible logging errors for the Data log.
| Error Code | Definition | Result |
|---|---|---|
| 19 | Communication error occurred (for example; CRC, protocol, or exception). | Logging is left enabled unless the last interval was missed. |
| 25 | Time-out occurred when a request was sent without receiving a corresponding response within the allowed time. | Logging is left enabled unless the last interval was missed. |