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Activating the cell modem for Verizon (US provider) using ION Setup

You can use ION Setup to activate the cell modem on your meter.
Before activating the cell modem on your meter, you must request activation with your cellular carrier:
  • Locate the Mobile Equipment Identifier (MEID). This number can either be found on the label on the side of the meter, through the meter display, or by connecting to the meter using ION Setup.

  • Contact Verizon, provide the MEID and modem type and request an activation of the meter’s cell modem.

  1. Open the Setup Assistant for your meter. See the ION Setup for more information.
  2. Navigate to Communications > Cellular Settings and select the Info tab.
  3. Select Activation Status and click Activate.
    ION Setup starts the activation process. The Activation Status field updates to show the progress.
NOTE: If the activation fails, you can try setting the Allow Roaming register to yes using the advanced mode of ION Setup and restarting the activation. If that does not work, contact your cellular carrier.
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