Meter firmware upgrade prerequisites

Perform back ups of all meter data, download latest ION Setup, and check the connection requirements before upgrading.

Ensure that the firmware version you are upgrading to is compatible with your meter and the version number is greater than your existing firmware.

Back up custom meter webpages

Back up webpage files if they were customized.

loss of custom webpages
Back up custom webpages before upgrading the meter firmware. The webpages upgrade process overwrites all existing meter webpages.
Failure to follow these instructions can result in loss of custom webpage functionality.

To back up meter webpages, copy the web folder to a local folder on the computer using an SFTP client application.

Back up custom meter frameworks

Back up the meter template if the meter uses a customized meter template or frameworks.

loss of custom frameworks
Back up custom frameworks before upgrading the meter firmware. The upgrade process overwrites existing meter frameworks.
Failure to follow these instructions can result in loss of custom framework functionality.

Back up accumulated energy values

Record the accumulated energy values on the meter before upgrading. Re-enter these values after the upgrade.

Download latest ION Setup

To upgrade meter firmware, the most recent version of ION Setup is required.

  1. Start ION Setup.

  2. Click Help > About ION Setup to determine your ION Setup version.

  3. Open a web browser and go to https://www.se.com/en/download/document/ION_Setup_Latest_Release/ to locate the latest version of ION Setup.

  4. If you do not have the most recently released version, download the installation file, then run it to upgrade ION Setup.

Connection requirements

  • Use a direct Ethernet TCP connection to prevent delays and upgrade failure risks associated with slower communications connection methods. You cannot perform certain firmware updates over serial or Ethernet gateway.

  • The display, webpages and option module firmware updates require an SFTP over Ethernet connection.

  • Use a computer connected to the same Ethernet network as the meter (physically or through a remote desktop connection).

  • To upgrade option module firmware, the option module(s) must be connected to the meter.

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