Wiping the device
Follow tasks in the order listed, performing the Overwriting
the Communications module registers task last to keep connectivity.
Required for this procedure:
-
Meter connection using ION Setup.
-
Login credentials.
-
Advanced Security Mode enabled.
-
Advanced security access.
| NOTICE |
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data loss
Ensure all important data from the device has been saved
before performing a reset.
Failure to follow these instructions can result in data
loss.
|
| NOTICE |
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LOSS OF ACCESS
Ensure you maintain sufficient access to communicate with
and configure your device.
Failure to follow these instructions can result in loss
of access to the device.
|
- Overwrite the meter template file. This overwrites the meter template with the default factory template. See “Overwriting the Meter template file” for detailed steps.
- Delete files in the documents folder in SFTP file directory using SFTP client software. See “SFTP” for more information.
- Delete the custom SSL certificate. See “Deleting a custom SSL certificate” for more information.
- Delete webpages. See “Deleting custom webpages” for more information.
- Delete the IEC 61850 configuration file. This deactivates functions related to the IEC 61850 protocol. See “Deleting an IEC 61850 configuration file” for more information.
- Restore default security configuration. See “Restoring default security configuration” for more information.
- Overwrite factory module registers. This deletes values
for:
- Device owner.
- Device tag.
- Device location.
- Device name.
See “Overwriting factory module registers” for more information. - Perform a master reset. This deletes values for:
- Event log, data and waveform records.
- Power quality event (COMTRADE) files.
- Energy, metering, min./max., revenue and test mode, and peak demand values.
- Disturbance (sag/swell event) counter, EN50160 parameters and statistics.
- Overwrite communications module registers. This deletes values for network infrastructure details. See “Overwriting communications module registers” for more information.