Option 1 (recommended): Upgrading using ZIP file

This is the recommended method of upgrading your meter. This method can also be used for sequential device upgrades.

Any digital and analog outputs associated with your device may change state during a firmware upgrade.

Unintended Operation
Do not use this device for critical control or protection of persons, animals, property or equipment.
Failure to follow these instructions can result in death, serious injury, or equipment damage.

Loading firmware or template onto your meter clears the meter’s recorded data.

Data Loss
Ensure that all important data has been recorded before uploading firmware or a template to your device.
Failure to follow these instructions can result in data loss.
  1. Start ION Setup and connect to your meter.
  2. Open Setup Assistant and navigate to Template > Upgrade.
  3. Click Upgrade and navigate to the saved upgrade ZIP file.
  4. Select the upgrade ZIP file and click Open. The Compressed Device Upgrade Package window displays the updates to be installed in the order listed.
    NOTE: Click the View What’s New PDF link to read about new and updated features related to the firm upgrade.
  5. Select the components you want to upgrade. For example:
    • ION9000 firmware V3.0.0 package to be applied in the order listed:

      1. UpgradeAgent_V002.001.000.upx (not required if already applied)

      2. V003.000.000.upx

    • Factory V2. template is the meter template that is programmed to the meter after the firmware upgrade is complete.

    • Factory V3.0.0 web pages are the files to be uploaded to the meter’s web SFTP folder, to update the meter webpages with firmware-related changes.

  6. Select the desired settings and readings to be retained, if you selected a template component:
  7. Click OK.
  8. Click Proceed to start the upgrade process. Do not interrupt the process until all the selected components have been upgraded.
  9. Confirm upgrade status is complete and upload webpages to the meter. See “Status” for details.
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