Wiping the device

Follow tasks in the order listed, performing the Overwriting the Communications module registers task last to keep connectivity.

Required for this procedure:

  • Meter connection using ION Setup.

  • Login credentials.

  • Security configuration access privileges.

data loss
Ensure all important data from the device has been saved before performing a reset.
Failure to follow these instructions can result in data loss.
Ensure you maintain sufficient access to communicate with and configure your device.
Failure to follow these instructions can result in loss of access to the device.
  1. Overwrite the meter template file. This overwrites the meter template with the default factory template. See “Overwriting the Meter template file” for detailed steps.
  2. Delete files in the documents folder in SFTP file directory using SFTP client software. See “SFTP” for more information.
  3. Delete the custom SSL certificate. See “Deleting a custom SSL certificate” for more information.
  4. Delete webpages. See “Deleting custom webpages” for more information.
  5. Delete the IEC 61850 configuration file. This deactivates functions related to the IEC 61850 protocol. See “Deleting an IEC 61850 configuration file” for more information.
  6. Restore default security configuration. See “Restoring default security configuration” for more information.
  7. Overwrite factory module registers. This deletes values for:
    • Device owner.
    • Device tag.
    • Device location.
    • Device name.
  8. Perform a master reset. This deletes values for:
    • Event log, data and waveform records.
    • Power quality event (COMTRADE) files.
    • Energy, metering, min./max., revenue and test mode, and peak demand values.
    • Disturbance (sag/swell event) counter, EN50160 parameters and statistics.
  9. Overwrite communications module registers. This deletes values for network infrastructure details. See “Overwriting communications module registers” for more information.
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