Troubleshooting

If problems occur during installation or operation, refer to information in the below table:

Troubleshooting
What	Potential Cause	Actions
No display on power factor controller	See GEX8792800-00 and Controller user manual enclosed in your equipment	See GEX8792800-00 and Controller user manual enclosed in your equipment
Alarms on power factor controller	See GEX8792800-00 and Controller user manual enclosed in your equipment	See GEX8792800-00 and Controller user manual enclosed in your equipment
Rotary handle in tripped position	Main incoming CB tripped	Do not switch on the equipment: conduct root cause analysis
Upstream protection of the equipment is in tripped position	Protection setting or rating not appropriated Cables damage Equipment not operating properly	Do not reset CB and do not switch on the equipment: conduct root cause analysis
Enclosure seems abnormally warm	Fan not operating Free space around equipment not adhered to Ambient temperature not compliant with the manufacturer recommendations	In any case or doubt, switch off your equipment and perform root cause analysis Check temperature alarm contact is connected to appropriate protection device For automatic compensation: check temperature alarms on power factor controller
Noise	Detuned reactor out of tune	Check capacitance value
Compensation has not attended effects on electricity bill	Networks characteristics and loads have changed Equipment is undersized Equipment is not operating properly Your utility reactive power billing policy/regulation has changed	Conduct root cause analysis