Execute Switching/Restoration Order

Available in Responder Explorer.

With the proper roles and permissions, you can execute a switching or restoration order only after it has been assigned to an incident. If you elect to execute a new switching order in the Switching Order window, you are required to first assign it to an incident.

  1. Right-click the switching or restoration order and select Edit to load it into the Switching Order Editor. You can navigate from one switching order to another by selecting the appropriate tab at the top of the window.
    TIP: If you want to execute restoration steps for a confirmed incident that has no restoration order assigned, you can right-click the incident and select Restoration Steps. You need to assign operations before executing them.
    NOTE: You can select the Refresh Device States option from the Order menu (or press F5) to update the actual state of all devices in all the open switching and restoration orders. This is useful when a change is made to a device while the Switching Order Editor window is still open.
  2. In the Switching Order Editor, select the Execution tab at the bottom.
  3. You can execute steps in sequence or out of sequence. Select the tab you want to use.
    • Sequence: If you have this tab selected, the operations are executed in the order they are displayed. You cannot execute any operation out of order.

    • Selection: If you have this tab selected, only the operation(s) you have selected are executed.

  4. In the Executed By field, select or type the name of the person executing the operation in the field. The Executed By field can contain any text. There are several methods for populating this field.
    • Select Crew Member: Displays a list of crew members who might execute the operation.

    • Select Dispatcher: With the appropriate role and permission, this field displays a list of dispatchers who might execute the operation.

    • Select Name From Order: Displays the names that have been used in previous operations in the same switching order.

    • Type: You can also type a name into the field. The next time you start typing this name, the type-ahead functionality recalls it.

      Place Jumper steps: Place Jumper steps have both a Crew field and Dispatcher field. Use the described entry methods to complete both fields. Only the Crew entry shows up on reports.

  5. Provide a date in the Time Executed field.
  6. Click an execute button. You can click either the Execute Next or Execute All buttons. The way these tools work depends on the tab you have selected. The Executing field displays the step currently being executed.
    • Sequence: On this tab, operations cannot be executed out of order. Execute Next executes the first unexecuted step in the list. Execute All executes all operations in the list in the order they are shown.

    • Selection: On this tab, the selected operations are executed regardless of order. Execute Next executes the selected operation or, if you have multiple steps selected, the first selected operation. Execute All executes all selected operations in the order they are displayed in the list.

  7. You can click the Cancel button to cancel the execution of all operations that are pending execution. This tool does not stop an operation that is being executed.
    NOTE: An EDIT_SWITCHING_ORDER_IN_EXECUTION operation exists that allows you to edit an order that is in the Execution phase. This permission must be assigned by an Administrator.
  8. When you've finished executing the operations (steps), select Save from the Order menu and close the window, or select the X on the switching order's tab.
    NOTE: If you click the red X in the window's upper-right corner, the entire window closes, along with any other switching orders in the window. If changes have been made to any switching order, a prompt appears for you to save the changes for each order.

    After an operation has been executed, you can still modify the Summary and Comments fields. All other fields are no longer editable (e.g., Device, Executed info).

    Once operations are executed, the number field next to those operations is highlighted in green. The operation is shaded a darker gray. Selected operations are highlighted in blue. Unexecuted tasks are dark gray. The various row colors for switching orders are defined on the Color Coding page.

QR code for this page

Was this helpful?