Generate Customer Report

Available in Responder Explorer.

The Generate Reports tool allows you to create various types of customer reports independent of an incident. You can select a device or a group of devices and generate a list of associated customers. Use this functionality to create a list of customers for planned outage notifications.

NOTE: The Generate Reports tool allows you to use a selected set in ArcMap or to select a single feature.
  1. To use a selected set, first select the desired features in ArcMap.
  2. In Responder Explorer, click the Generate Reports button.
    The Reports window opens.
  3. Select one of the following Report Types:
    • Customer List: Displays a list of customers according to the criteria set on the Reports window.

    • Planned Work: Displays a list of customers as well as a description of the planned work and the expected duration.

    • Customer Count By Feeder: Displays a list of customers grouped by feeder.

    • Customer Outages: Displays a list of customers that have current outages on the system.

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