Filter Dashboard Values

Responder allows you to filter the data displayed on the Dashboard. These filters apply to the Analytical data display on the Dashboard in the Responder web application. For example, you can display data only for a particular type of crew (e.g., contractor). These settings reside in the Web.config file. By default, this file is installed here: C:\Inetpub\wwwroot\Responder.

Customer Status - Assigned to Crews

This filter impacts the Assigned to Crews field in the Customer Status group. The value shows the percentage of customer outages that have been assigned to crews. You can filter this value to display incidents assigned to a particular type of crew (e.g., contractors).

 

To modify this filter, look for the following XML in Web.config:

    <add key="service.customerStatus.reportedCrewAssignedCustomersTypeFilter" value="0,1"/>

The "value" attribute indicates the domain values to be used to filter and takes a single entry or a comma-delimited list. It uses values in the CREW_TYPE domain (see Modify Domains for a complete list of domains and their values). By default, this filter uses 0 (Company Crew) and 1 (Contractor Crew). Change these values to best suit your needs.

Crew Status

These filters affect all values in the Crew Status group on the Dashboard. This data can be filtered by crew status, type, and company. By default, the data in the Crew Status window applies to available (status) crews that are company or contract (type) crews from any company. You may modify this data using the filters discussed below. All filter values below require a single entry or a comma-delimited list.

 

Status

This filter uses values in the STATUS domain (see Modify Domains for a complete list of domains and their values). For example, you can use this filter to display data only for crews with a status of Meal Break (and see who's not getting any work done). By default this filter displays data for crews that have a Status of 0 (Available).

    <add key="service.crewStatus.availableCrewStatusFilter" value="0"/>

Type

This filter uses the CREW_TYPE domain (see Modify Domains for a complete list of domains and their values). For example, you can use this filter to display data only for contracted crews. By default this filter displays data for crews that have a Crew Type of 0 (Company Crew) or 1 (Contractor Crew).

    <add key="service.crewStatus.reportedCrewTypeFilter" value="0,1"/>

Company

This filter uses the COMPANY domain (see Modify Domains for a complete list of domains and their values). For example, you can use this filter to display data only for the ACME company. By default this filter is set to -1, which displays data for all values in the domain.

    <add key="service.crewStatus.notReportedCrewCompanyFilter" value="-1"/>
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