Set Up Without ArcGIS for Server

Responder's web browser makes use of ArcFM Server to display maps in the Map Viewer section. If you do not have an ArcFM Server instance set up, you can perform the following configuration to remove the Map icon and the Map Viewer. The steps to remove these are optional, you can still use the Responder web browser without them. However, you cannot use them without an instance of ArcFM Server installed and configured.

Remove Map Icon

The steps below show how to remove the Map icon available on the Customer Call screen when a customer has been located. This icon appears next to the customer's address. Clicking it displays a map and that customer's location.
  1. Open the web.config file located in: C:\Inetpub\wwwroot\Responder\Web.config.
  2. In Web.config, look for the <appSettings> tag. This section contains a number of <add key> tags, look for the one that is close to the bottom (</appSettings>). Scroll down to this tag:
    <add key="customerInput.showMapIcon" value="true"/>
  3. Change the value attribute from "true" to "false". This removes that map icon from the Customer Service page.
  4. Save and close Web.config.

Remove Map Viewer

  1. To remove the Map Viewer section from the web browser user interface, open Web.sitemap located in C:\Inetpub\wwwroot\Responder\Web.sitemap.
  2. Find the following tag:
    <siteMapNode url="~\Authorized\Viewer\Silverlight.aspx" title="$resources:Sitemap,MapViewerTitle" description="$resources:Sitemap,MapViewerDescription" >
    </siteMapNode>
  3. Comment it out:
    <!--
    <siteMapNode url="~\Authorized\Viewer\Silverlight.aspx" title="$resources:Sitemap,MapViewerTitle" description="$resources:Sitemap,MapViewerDescription" >
    </siteMapNode>
    -->
  4. Save and close Web.sitemap.
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