Responder Web Telemetry Service Descriptions

NOTE: In the table below, the values in the Category column refer to the following:
  • Database: Metric capturing time to perform an insert, update, delete, or read on the database

  • Detail: Metric capturing one specific element of a process in the code

  • Service: Metric capturing service performance on a server machine

  • User: Metric based on performance of a specific Responder function that an end user would experience

Web Telemetry Item Category Description

CallbackSubmittal

User

Occurs when responding to the Submit button - processes the user callback information.

CallbackSubmittal.GetCallbackStatus

Service

Occurs when retrieving the current callback status information from the database.

CallbackSubmittal.ShowCustomerPreviousCalls

Service

Occurs when responding to the PreviousCalls tab being selected on CallbackInputView.

CallbackSubmittal.ShowCustomerPreviousIncidents

Service

Occurs when responding to the PreviousIncidents tab on CustomerInputView.

CallbackSubmittal.Submit

User

Occurs when responding to the Submit button - processes the user callback information.

CustomerCallSubmit

User

Occurs when a user submits a call.

CustomerCallSubmit.CustomerSubmit

User

Occurs when responding to the CustomerInputView Submit keypress and validates the user input and submits the call.

CustomerLocationCall

User

Occurs when a user submits a location call.

CustomerLocationCall.LocationSubmit

User

Occurs when responding to the LocationCallEntryView Submit keypress and validates the user input and submits the location call.

CustomerSearch SelectCustomer

User

Occurs when a user searches for and selects a customer to enter a call.

CustomerSearch ValidateAndSearch

User

Occurs when a user searches for a customer when entering a call.

CustomerSearch.CustomerArchiveDataProvider

User

Occurs when searching for a customer.

CustomerSearch.CustomerDataProvider

User

Occurs when searching the database for customers which meet the specified criteria and returns a list of the customers found or a number indicating the list size if the list size is larger than the configured maximum.

CustomerSearch.CustomerInputInitialize

Database

Occurs when providing the initialization of the CustomerInputView.

EstimatedTimeOfRestoration

Service

Occurs when a user clicks on a region to see the estimated time of restoration.

EstimatedTimeOfRestoration.FeederETR

User

Occurs when a user clicks on a feeder to see the estimated time of restoration.

EstimatedTimeOfRestoration.LoadFeederETR

User

Occurs when a user clicks on a feeder to see the estimated time of restoration.

EstimatedTimeOfRestoration.LoadRegionETR

User

Occurs when a user clicks on a region to see the estimated time of restoration.

EstimatedTimeOfRestoration.RegionETR

User

Occurs when a user clicks on a region to see the estimated time of restoration.

MapRegionInformation CollectInformation

Service

Occurs when displaying region information.

MapRegionInformation.CollectInformation

Service

Occurs when displaying region information.

Operation

User

Occurs when an administrator edits an operation.

Operation.CreateOperation

User

Occurs when an administrator creates a permission.

Operation.DeleteOperation

User

Occurs when an administrator deletes a permission.

Prediction

User

Occurs when changing region mode information.

Prediction.ChangeMode

User

Occurs when changing region mode information.

Prediction.ChangeUnknownMode

User

Occurs when changing unknown region mode.

PredictionModeProvider

Service

Occurs when getting information from prediction service configuration file.

PredictionModeProvider.GetPredictionThresholdInfo

Detail

Occurs when getting threshold information from prediction service configuration file.

PredictionModeProvider.IsOutagePredictionEnabled

Detail

Occurs when determining whether the outage prediction is enabled.

Role

User

Occurs when editing a role.

Role.CreateNewRole

User

Occurs when creating a new role.

Role.DeleteRole

User

Occurs when deleting an existing role.

RoleEdit

User

Occurs when an administrator edits a role.

RoleEdit.AddRoleTask

User

Occurs when an administrator adds a role.

RoleEdit.RemoveRoleTask

User

Occurs when an administrator removes a role.

SwitchOrderRequest

User

Occurs when searching for or editing a row in a switch order.

SwitchOrderRequest.Cancel

User

Occurs when deleting a row in a switch order.

SwitchOrderRequest.CreateRequest

User

Occurs when saving a switching order.

SwitchOrderRequest.FindSwitchingOrderRequests

User

Occurs when finding switching orders.

SwitchOrderRequest.SwitchOrderEdit

User

Occurs when editing a switching order.

Task

User

Occurs when an administrator edits a task.

Task.CreateNewTask

User

Occurs when an administrator creates a permission.

Task.DeleteTask

User

Occurs when an administrator deletes a permission.

TaskEdit

User

Occurs when an administrator edits a permission.

TaskEdit.AddOperation

User

Occurs when an administrator adds a permission.

TaskEdit.RemoveOperation

User

Occurs when an administrator removes a permission.

UpdatePersonalUserInformation

User

Occurs when changing a piece of information for a user.

UpdatePersonalUserInformation.ChangePassword

User

Occurs when changing a password for a user.

UpdatePersonalUserInformation.UpdateQuestionAnswer

User

Occurs when updating a set of questions and answers for a user.

UpdatePersonalUserInformation.UserUpdate

User

Occurs when updating a current user.

UpdateUserInformation

User

Occurs when updating access information associated with a user.

UpdateUserRoles

User

Occurs when updating the roles to which a user belongs. Removes the user from any prior role membership not included in the list of roles.

UserCreate

Detail

Occurs when creating a new user from the information of the views via the user data provider. Occurs when a user creating event is raised.

UserDelete

Detail

Occurs when deleting a user.

UserUpdate

Detail

Occurs when attempting to update the user's information with the data provider.

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