The Ping Requests Tab

Whether you initiate the ping request from ArcMap or Responder Explorer, the application creates a record of the request in the Ping Requests Tab.

Pinged Meter Statuses

Pinged meters have five possible statuses:

• In Queue: The AMI Outbound Processor has not sent the request yet.

• In Process: The request was sent to the vendor interface and is waiting for a response.

• Timed Out: The request is stalled and could not be sent, likely due to a break in connection.

• Failed: The meter was unreachable indicating power down.

• Success: The meter responded successfully indicating power up.

Ping Request Functions

On the Ping Requests tab, you can perform the following functions:

• Click the plus sign to expand an individual request and view the statuses of all pinged meters.

  




• Click the Expand All and Collapse All buttons to see or hide details for all requests.

  




• Choose an appropriate filter to reduce the number of records.

  




• Right-click the ping request to:

  • Zoom to Ping Request Extent

  • Copy Cell

  • Copy Selected Rows

    

    
    

• After expanding the request, right-click one or more meters to:

  • Zoom to Ping Meter

  • Pan to Ping Meter

  • Copy Cell

  • Copy Selected Rows

    

Ping Request Duration

By default, ping requests remain on the Ping Request tab for 8 hours. This is a configurable setting. See the topic Configure Display Persist Time for Ping Requests.