Schneider Electric Cybersecurity Support Portal

Overview

The Schneider Electric Cybersecurity Support Portal outlines the Schneider Electric vulnerability management policy.

The aim of the Schneider Electric vulnerability management policy is to address vulnerabilities in cybersecurity affecting Schneider Electric products and systems, to protect installed solutions, customers, and the environment.

Schneider Electric works with a collaborative approach with researchers, Cyber Emergency Response Teams (CERTs), and asset owners to ensure that accurate information is provided in a timely fashion to adequately protect their installations.

Schneider Electric's Corporate Product CERT (CPCERT) is responsible for managing and issuing alerts on vulnerabilities and mitigations affecting products and solutions.

The CPCERT coordinates communications between relevant CERTs, independent researchers, product managers, and all affected customers.

Information Available on the Schneider Electric Cybersecurity Support Portal

The support portal provides the following:

• Information about cybersecurity vulnerabilities of products.

• Information about cybersecurity incidents.

• An interface that enables users to declare cybersecurity incidents or vulnerabilities.

Vulnerability Reporting and Management

Cybersecurity incidents and potential vulnerabilities can be reported via the Schneider Electric website Report a Vulnerability.