Pairing the device with the Wiser hub

Using the Wiser Home app, you can pair your thermostat with the Wiser Hub to access and control the thermostat.

On the Home screen, tap .
Tap Devices > >Climate > .

TIP: You can also navigate by tapping Control tab > > Climate > .

Tap Scan QR code and allow the Wiser Home app to access your camera. Then, scan the QR code located on the device.

NOTE: If you are unable to find the correct QR code, tap I can't find the correct QR code to pair the device manually and proceed to step 4.

If the QR code is incorrect, a message Incorrect QR code scanned will appear. Tap I can't scan the QR code and choose one of the following options:

(A): Enter the Mac Address/EUI-64 and Install Code, then tap Connect. The app will verify if the Mac Address/EUI-64 and Install code are valid.

(B): Tap this option if you are unable to find the Mac Address/EUI-64 and Install code.

Once the device is validated, tap Next.
Press and hold the thermostat rotary push-button (> 3 s) until Jn appears on the device.
The wireless LED blinks amber while joining.

Wait for a few seconds until the wireless LED on the thermostat turns green and the app confirms that the relay is joined.

NOTE: The wireless LED on the thermostat turns red if it is unable to connect. For more information, refer to Troubleshooting.
Assign a room to the thermostat and tap Submit.

NOTE: If the thermostat's preset is set to P3 (Hydronic Underfloor) and it is connected to a Wiser Underfloor Heating (UFH) actuator, then assign a room and tap Next to configure UFH. Refer configuring UFH actuator to completed the setup.

The thermostat is now listed on the Control tab under the All and the specific room tabs.