Wiser Home – System User Guide (Germany, Austria) PDF
System User Guide Wiser Home (Germany, Austria) - 15

Account settings

In the account menu you can manage your address, customize notifications and alarms, manage privacy, connect third-party apps, update your password, and even delete your account when needed.

In the Settings menu:

  1. Tap Account (A).

The Account menu:

My Home Set the details of your home.
Notifications and Alarms Set which Notifications and Alarms you want to receive.
Apps and Connections

The Apps and Connections has following options:

Wiser Connections

  • Wiser Energy: If you have a Wiser Energy account, you can link your Wiser Energy app or create an account.

Partner Connections

  • Enode: Enode allows you to enhance your EV charging experience by integrating with the Wiser app. By connecting to Enode, you can control your EV charger and monitor important details like device status and telemetry data. Refer to XXX complete information on enode.

Third Party Connections

  • Alexa / Google Home: Integrate with popular third-party apps like Alexa and Google Home for convenient voice control. Refer to Voice Control for detailed information.

  • Matter: Enable Matter-compatible devices to communicate with third party apps such as Google Home, Apple Home, and Amazon Alexa, ensuring seamless interaction between your smart devices. Refer to Matter for details information.
Privacy Management

Activate or deactivate the option to receive marketing emails and contribute to data analysis for service improvement. It also provides information about the terms of use and privacy notice.
Change Password You can change you password here.
NOTE: You can find the requirements of the Wiser Home password in chapter Creating an Account
TIP: Please consider the tips about passwords and other methods to harden your system in chapter Cybersecurity Principles
Logout

Log out of your Account

NOTE: In order to use the Wiser Home app, you need to be logged in with an Account.
Delete my account

Delete your Account.

Deleting your account is immediate and permanent.

You need to be logged in to your Wiser Hub

/Controller
to be able to delete your account.

NOTE: Deleting your Account will flag your E-Mail Address as deleted.
NOTE: A deleted account cannot be restored.
NOTE: Deleting your Account will log you out of your Wiser System and you will not be able to log in again. Make sure to decommission your Wiser System first.
TIP: Instead of deleting your account if you need to leave a Wiser System behind (e.g. moving out), reset the hub
/controller
and keep your credentials ready for the next Wiser System.
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