Troubleshooting
|
Symptom |
Possible cause |
Solution |
|---|---|---|
|
The sensor triggers the automation/schedule, but does not show the status on the app. |
The sensor may be undergoing an over-the-air (OTA) firmware update. |
Wait for the firmware update to complete and then check that the sensor is reporting status. NOTE: The firmware update runs in the
background.
|
|
LED blinks amber. |
The sensor battery is low or drained. |
Replace the battery in the device
NOTE: A notification pop–up
will appear on the app.
|