Setup and First Use
Instructions on how to set up the SureSeT switchgear digital control and monitoring system including the SMD for operation after receival are listed below.
The following label is provided on the SureSeT switchgear to assist and speed up the commissioning process.
The instructions below provide alternative procedures that may be used in case access to such label is not available or practical, or if you are not able to access the INTERNET from the installed location of the switchgear.
EcoStruxure™ Power Device (EPD) App Download and Setup
-
Download the EcoStruxure Power Device App
Scan QR code #1 that matches the software (IOS, Android) of your device. If you do not have the QR code, you can search for “EcoStruxure Power Device” on your devices app store to download it.
-
Log in into your Schneider Electric account
If you do not have a Schneider Electric account, you will need to create one.
- Create the SMD System Viewer
Go to the Systems tab and tap on "Add new system". If previous systems have been created, tap on "Add system".
EcoStruxure Power Device App’s and new system screen

Launch the in-app QR scanner by tapping on the screen and scan QR code #2 to create the SMD WebViewer.
-
In case QR code #2 is not available, tap “QR code not accesible”.
EPD app QR scanner screen

-
Select “SMD WebViewer”.
EPD app’s QR code not accessible screen

-
Enter in the URL field: http://192.168.4.105:8082/webviewer/index.html, populate the “Asset Name” as needed, and tap on the return arrow to complete the creation of the SMD WebViewer.
NOTE: The same SMD viewer may be used for multiple SMD systems. Generating multiple SMD WebViewers is not required in case multiple SureSeT lineups are part of the same installation.Whether the system is created with the QR code or manually, make sure the SMD WebViewer is now listed in your “Systems” tab.
EPD app’s your systems tab

-
WLAN Access Point Setup
-
Connect to the Wi-Fi network and launch the device webserver page
Scan QR code #3 to automatically connect to WLAN device.
If the QR code is not available or if it is preferred to use a laptop to set the WLAN access point configuration, go into your device Wi-Fi settings and search for the SureSeT switchgear Wi-Fi network. The network SSID follows the naming convention listed below:
SSID: SureSeT_Factory order # XXXXXXXXXX-YYYYYY
NOTE: XXXXXXXXXX-YYYYYY is the factory order number displayed on the SureSet switchgear nameplate. For example, if the Factory order number is 0042664369-000529 the Wi-Fi network SSID will be "SureSeT_0042664369-000529".Connect to the Wi-Fi network using its default password “Digital1” and open a web browser. Type “https://192.186.4.100” into the web browser address bar to access the WLAN settings page.
-
Log in to WLAN access point using the “customer” user account. The Username is “customer” and the Password is “customer”.
-
Change the Wi-Fi network password
All the WLAN access points provided with SureSeT switchgear are shipped from the factory with the same factory default password for their Wi-Fi networks (default password = Digital1). To comply with cybersecurity recommended practices, it is recommended to change such password during the switchgear commissioning.
To change the Wi-Fi Password:
Change the Wi-Fi Password Step 1 Select “Configuration” Step 2 Select “WLAN Interface” Step 3 Change “Passkey” field as needed. Record and store the password Step 4 Select on “Apply and Save” to complete the password change NOTE: Do not modify the Wi-Fi network SSID. If changed, some of the QR codes printed on the provided instruction labels may no longer work.Changing the WLAN’s password steps

-
Disconnect, reconnect, and log in
Disconnect from the Wi-Fi network, then reconnect to the Wi-Fi network using the newly set password. Refer to step 1 and 2 to reconnect and log in to make changes to your “customer” user account.
-
Change “customer” user account password
All the WLAN access points provided with SureSeT switchgear are shipped from factory default username and password for the device “customer” user account. To comply with cybersecurity recommended practices, it is recommended to change such password during the switchgear commissioning. These log in credentials are required to modify the Wi-Fi network password, refer to steps 1, 2, 3. For instructions on how to modify the Wi-Fi network password.
To change the “customer” user account password:
| Change the user account Password | |
| Step 1 | Select “Configuration” |
| Step 2 | Next select “My Profile” |
| Step 3 | Enter Username as “customer” and Password as “customer” |
| Step 4 | Log in |
| Step 5 | Type the new password in the “User Password” and “Retype Password” fields. Record and store the new password |
| Step 6 | Select “Apply and Save” to complete the password change |
Changing WLAN’s User account password steps

The WLAN access point is now ready for operation.
Microsoft Windows Login
The SMD HMI provided with SureSeT switchgear is a Microsoft Windows based industrial computer. EcoStruxure Operator Terminal Expert Runtime is used to launch the SMD HMI interface; such software automatically launches when Microsoft Windows starts, and it may be started anytime by using the shortcut available on the Microsoft Windows desktop.
It is required to log into Microsoft Windows to set up the SMD HMI interface. Follow the instructions below.
-
Microsoft Windows login
Power on the SMD HMI and log in Microsoft Windows. The username is “SureSeT” and the Password is “SMD_Digital_1”. This log in features administrator rights. In case modifications to the Microsoft Windows account are needed, it may be required to enter answers to security questions. As factory default, 3 randomized questions are going to selected and the answer to all of them will be "SureSeT". To comply with cybersecurity recommended practices, it is recommended to change such questions and answers in the MS Windows account settings.
-
Modify factory provided Microsoft Windows credentials
All the SMD HMI provided with SureSeT switchgear are shipped from the factory with the same factory default Microsoft Windows username and password (the Username is "SureSeT" and the Password is "SMD_Digital_1").
To comply with cybersecurity recommended practices, it is recommended to change such password during the switchgear commissioning. This change may be done in the Microsoft Windows account settings after log in. Record and store the username and password.
If the HMI power supply is lost and restored, it is necessary to enter the Microsoft Windows username and password in order to launch the SMD HMI interface. In case an automatic restart is desired after the power supply is restored, it is possible to configure Microsoft Windows to avoid asking for username and password. The automatic restart setup is strongly recommended in case of "faceless" HMI applications because local user interfaces are not available with such options, and the connection of external peripherals (keyboard, mouse, and display) would be required to enter Microsoft Windows credentials. The procedure for such configuration is detailed on the following page.
-
Open the Microsoft windows command prompt and run the “netplwiz” command:
Administrators command prompt running the “netplwiz” command

Uncheck the “Users must enter a username and password to use this computer” box in the User Accounts dialog box and tap on “OK” to confirm,
Windows User accounts screen

-
Enter the Microsoft Windows account password twice to confirm and conclude the procedure.
Microsoft Windows will not ask for username and password entry at start up from now on.
The Eth2 port is not intended to be connected to any other local systems and shall only be connected to the Wi-Fi access point. IP readdressing will not be necessary.
In case the IP addressing of the HMI (and the other SMD devices like the main controller and the EcoStruxure Panel Servers) is required per customer corporate policies, it is possible to modify the Eth1 port ethernet adapter settings.If this change is required, end users may change the SMD HMI IP address and the EcoStruxure Panel Servers’ IP addresses, but they may not modify the SMD main controller IP address. Contact your local Schneider Electric representative in case such modification is needed. It is recommended to provide the required IP addressing, subnet masking, and gateway addressing as specifications for the switchgear factory order to allow the required configuration to be completed prior to switchgear shipping from the factory.
System Time Synchronization
As a factory default, all the components of the digital monitoring and control system SureSeT switchgear are synchronized to the SMD HMI time via NTP (Network Time Protocol). The SMD HMI is configured as the NTP server of the system. In case the SMD provided with the SureSeT switchgear is required to be synchronized to an external NTP server, the HMI may be set to be an NTP client to receive time synchronization requests from an external NTP server. Instructions on how to set the HMI for such purpose are listed below:
-
Start from the SMD HMI Microsoft Windows desktop (if EcoStruxure Operator Terminal Expert Runtime is in full screen mode, swipe from the outer left edge of the screen towards the center of the screen and create a new desktop).
-
Open command prompt by running the application as an administrator.
-
Type “C:\windows\system32>w32tm /config /manualpeerlist:“XXX.XXX.XXX.XXX” /syncfromflags:manual /update” (where XXX.XXX.XXX.XXX is the IP address of the external NTP Server) and press Enter.
To verify proper time synchronization the following steps may be followed:
-
Open command prompt by running the application as an administrator
-
Type “C:\windows\system32>w32tm /query /source” and press Enter.
-
The return message shows the NTP server’s IP address that the HMI Microsoft Windows Time service is synchronizing with. The IP address should match the one previously entered.
-
The “C:\windows\system32>w32tm /resync” and press Enter to force a time synchronization command. The SMD HMI date and time should now match the NTP server date and time.
SMD Login
Before being able to access the SMD HMI interface, it is required to modify the SMD factory default credentials and log into the SMD. Follow the instructions below.
-
Launch EcoStruxure Operator Terminal Expert User Management Tool
Launch EcoStruxure Operator Terminal Expert User Management Tool on the HMI using the shortcut provided on the Microsoft Windows Desktop.
Icon for EcoStruxure Operator Terminal Expert User Management Tool
NOTE: It is recommended to connect a USB keyboard to the HMI to make data entering easier. -
Open the User Database
Tap on “Open”
User management tool home page

Select the User data file (C:\USBStorage\UserManagement\data.db)
Steps to load user data file

Enter the database default password “1234”.
-
Modify the factory default credentials and add user accounts as needed
As factory default, a single user account is provided (Username: “installer”, Password: “1234”).
- Modify the password of the user profile
- Create as many User profiles as needed
- Record and store the usernames and passwords
Steps to change “installer” password and create new account

Refer to document GEX9033400, Substation Monitoring Device (SMD) SMD MV Enhanced User Guide for more details on the user types defined by the “Group Name” field. A summary table is provided below for reference.
User account types and their corresponding permissions
Operations
User Type
Viewer
Operator
Installer
Secadm
View monitoring data
✔
✔
✔
✔
WebViewer operation
—
✔
✔
—
Switchgear operation
—
✔
✔
—
System debug
—
—
✔
—
Hardware configuration
—
—
✔
✔
User management
—
—
✔
✔
Security log access
—
—
✔
✔
Tap on “Save” and “Close” to complete the user database modifications.
NOTE: User profiles may be modified at any time during the operation of the SMD. Refer to section Managing the SMD User Database. -
Start the SMD HMI interface, user database load, and log in
In case the EcoStruxure Operator Terminal Expert Runtime is already launched, terminate it and launch it using the shortcut provided on the Microsoft Windows Desktop. Run EcoStruxure Operator Terminal Expert Runtime with administrator rights by long-tapping (or right clicking, in case a mouse is used) on the shortcut icon and choose the “Run as administrator” option.
Icon for EcoStruxure Operator Terminal Expert Runtime and shortcut launch menu
Tap on “Login” and log in using the factory default credentials. (Username: “installer”, Password: “1234”).
Tap on “Load user database” to load the User data file modified during step 3. Enter the User database file password “1234”, and tap on “OK” to confirm.
Steps for loading user database into EcoStruxure Operator Terminal Expert Runtime

-
Confirm date and time
Tap on “Next” and confirm the date and time automatically read by the application from the Microsoft Windows settings. The SMD HMI interface will now start with the user profiles defined during step 3 loaded. Such profiles are to be used for the logins required to operate the SMD.
NOTE: After this step, it will not be necessary to log in when EcoStruxure Operator Terminal Expert Runtime is launched. The application will start at the SMD HMI home page after the booting process.






