Launch and Log In

Initial Log In

1. Double click (desktop PC) or tap (mobile device) the application icon to launch the login screen.

   

2. Type your organization name, which the is tenant name provided by your administrator.

3. Choose a login method. The options vary based upon your organization’s needs.

   

   NOTE:

   Depending upon the login method your organization has chosen, you may be presented with another login choice dialog or one that prompts you for credentials. The options presented to you depend completely upon the authentication methods your company has chosen.

4. Enter your username and password.

A spinner displays until the map appears.

Subsequent Log Ins

Next time you access the app, you are logged in automatically. The app remembers your login credentials and attempts to renew the session.

If the app cannot reconcile the previous session, or if the app has been idle or closed for a given time, you are again presented with the login methods mentioned above.

Federated Services

If your organization uses federated services (essentially giving you single sign-on access to systems and applications across your organization) for your operational maps, be sure to log into ArcFM Mobile as a Portal for ArcGIS user who has permissions to the map services that you need to access. The administrator who provides you with your organization’s tenant name knows if you use federated services.