Wiser Home – System User Guide (Belgium) PDF
SUG_NL_WH-03

Decommissioning a Wiser System

To remove a device from your Home or prepare the Home for a new user, follow these steps.

  • Remove all Devices from the System.

  • Reset all Devices to the factory settings.

  • Reset the Hub to the factory settings.

NOTE: Before an IoT device is permanently removed from your network, a full factory reset must be done to erase all data.

Removing a device

Possible reasons:

  • The Device needs to be replaced.

  • The Device is no longer needed in the Wiser System.

Steps:

  • Remove the Device from the Wiser System.

  • Reset the Device to the factory settings.

    Find the details of resetting the Device in the Device User Guide of the respective Device: List of Wiser Devices

Resetting the Wiser System

Possible reasons:

  • You are moving out of the house and want to prepare it for the next owner.

  • Ownership of the Wiser System is to be transferred to another user.

Steps:

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