IVR Configuration Batch Scripts
Execute the Configure_IVR.bat located in the path C:\Program Files (x86)\Miner and Miner\Responder\Integration\Configuration\Ivr.
This should also be executed in Responder Server, ideally deployed along with the RxServer installers. If your organization has multiple Servers, each server should have this installer.
This script requires the following files:
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IVRControlStylesConfig.xupdate
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IVRDatabaseSchemaConfig.xupdate
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IVRMiner.Responder.DataServices.exe.config.xupdate
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IVRSubmitRulesConfig.xupdate
The files changed by the xupdates are as follows:
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ControlStylesConfig:
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Adds RxIntRestoreWithoutCallbacks to the following ControlStyles:
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IncidentGrid
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IncidentGridAllRegions
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ExecuteSwitchingOrder_DeviceTree
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DatabaseSchemaConfig
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Adds RXINT_CALL_RECORD_ID to RX_CALLS, RX_CALLS_HISTORY.
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Adds the RXINT_POST_RESTORE_CALLS table.
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Adds RXINT_GENERATE_CALLBACKS to RX_INCIDENTS.
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Adds the following new domains:
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Int_DeviceStatus
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Int_HazardCode
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Int_TroubleCode
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Int_OriginationCode
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DataServices.exe.config
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Adds the binding to the Ivr Outbound Service.
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SubmitRulesConfig
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Adds the Post.RxIntIncidentRestored submit rule.
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