IVR Configuration Batch Scripts

Execute the Configure_IVR.bat located in the path C:\Program Files (x86)\Miner and Miner\Responder\Integration\Configuration\Ivr.

This should also be executed in Responder Server, ideally deployed along with the RxServer installers. If your organization has multiple Servers, each server should have this installer.

This script requires the following files:

  • IVRControlStylesConfig.xupdate

  • IVRDatabaseSchemaConfig.xupdate

  • IVRMiner.Responder.DataServices.exe.config.xupdate

  • IVRSubmitRulesConfig.xupdate

NOTE: If the installation is an upgrade or patch fix, please save backup copy of SubmitRulesConfig.xml, DatabaseSchemaConfig.xml, ControlStylesConfig.xml and Miner.Responder.DataServices.exe.config.xml from the C:\Program Files (x86)\Miner and Miner\Responder\Server folder. After the batch script use an XML file compare function to compare the new configurations with the backup configurations and verify changes (Notepad++ or XMLPad).

The files changed by the xupdates are as follows:

  • ControlStylesConfig:

    • Adds RxIntRestoreWithoutCallbacks to the following ControlStyles:

      • IncidentGrid

      • IncidentGridAllRegions

      • ExecuteSwitchingOrder_DeviceTree

  • DatabaseSchemaConfig

    • Adds RXINT_CALL_RECORD_ID to RX_CALLS, RX_CALLS_HISTORY.

    • Adds the RXINT_POST_RESTORE_CALLS table.

    • Adds RXINT_GENERATE_CALLBACKS to RX_INCIDENTS.

    • Adds the following new domains:

      • Int_DeviceStatus

      • Int_HazardCode

      • Int_TroubleCode

      • Int_OriginationCode

  • DataServices.exe.config

    • Adds the binding to the Ivr Outbound Service.

  • SubmitRulesConfig

    • Adds the Post.RxIntIncidentRestored submit rule.

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