Troubleshooting

Symptom	Possible cause	Solution
The Socket outlet is not turning ON.	The Socket outlet is broken, or there could be an alarm if the LED blinks red.	First, power cycle the Socket outlet and check if it works afterwards. If it is still not working, you can replace the Socket outlet.
User cannot switch ON the output locally or remotely until the alarm is cleared. LED blinks fast RED.	Clear the Socket outlet alarms.	To clear the alarm, press and hold the push button for 4 seconds. After 4 seconds, the blinking will stop and the alarm will be cleared, you can use the Socket outlet again. NOTE: Before clearing the alarm, you should take care of the reason why overload/temperature happened for safety.

Symptom

Possible cause

Solution

The Socket outlet is not turning ON.

The Socket outlet is broken, or there could be an alarm if the LED blinks red.

First, power cycle the Socket outlet and check if it works afterwards. If it is still not working, you can replace the Socket outlet.

User cannot switch ON the output locally or remotely until the alarm is cleared.

LED blinks fast RED.

Clear the Socket outlet alarms.

To clear the alarm, press and hold the push button for 4 seconds. After 4 seconds, the blinking will stop and the alarm will be cleared, you can use the Socket outlet again.

NOTE: Before clearing the alarm, you should take care of the reason why overload/temperature happened for safety.