About the Document

Document Scope

This document provides comprehensive guidance on setting up and using the Wiser Home System, including configuring the Wiser Home App, and managing smart home features such as lighting, climate, shutters, and appliances. It explains how to create automations, schedules, and moments, integrate with voice assistants, and utilize energy monitoring tools. Users are introduced to advanced features like Matter protocol support, Wiser Home AI for optimizing energy usage, and Anti-Tripping Management. The guide also covers app customization, troubleshooting, and system decommissioning, offering a complete reference for managing a connected home environment.

Validity Note

This documentation supports the Wiser Home app functionality on following device platforms:

Mobile phone/tablet: Android™ Version 8 and later
iPhone/iPod touch: Apple® iOS Version 15 and later
iPad: Apple® iPadOS Version 15 and later
Apple Vision: Apple® visionOS 1.0 or later.

General Cybersecurity Information

In recent years, the growing number of networked machines and production plants has seen a corresponding increase in the potential for cyber threats, such as unauthorized access, data breaches, and operational disruptions. You must, therefore, consider all possible cybersecurity measures to help protect assets and systems against such threats.

To help keep your Schneider Electric products secure and protected, it is in your best interest to implement the cybersecurity best practices as described in the Cybersecurity Best Practices document.

Schneider Electric provides additional information and assistance:

Subscribe to the Schneider Electric security newsletter.
Visit the Cybersecurity Support Portal web page to:
- Find Security Notifications.
- Report vulnerabilities and incidents.
Visit the Schneider Electric Cybersecurity and Data Protection Posture web page to:
- Access the cybersecurity posture.
- Learn more about cybersecurity in the cybersecurity academy.
- Explore the cybersecurity services from Schneider Electric.

Environmental Data

Find and download comprehensive environmental data about your products, including RoHS compliance and REACH declarations as well as Product Environmental Profile (PEP), End-of-Life instructions (EOLI) and much more.

https://www.se.com/myschneider

General information about Schneider Environmental Data Program

Click the link below to read about Schneider Electric’s Environmental Data Program.

https://www.se.com/ww/en/about-us/sustainability/environmental-data-program/

Available Languages of the Document

The document is available in these languages:

English
French

Information on Non-Inclusive or Insensitive Terminology

As a responsible, inclusive company, Schneider Electric is constantly updating its communications and products that contain non-inclusive or insensitive terminology. However, despite these efforts, our content may still contain terms that are deemed inappropriate by some customers.

Declaration of Conformity

Hereby, Schneider Electric Industries SAS, declares that this product is in compliance with the essential requirements and other relevant provisions of RADIO EQUIPMENT DIRECTIVE 2014/53/EU.

Declaration of conformity can be downloaded on: https://www.go2se.com/ref= and add your product number at the end of the URL.

Example: If your product is Wiser Hub 2^nd Generation (CCT501801), go to https://www.go2se.com/ref=CCT501801

Trademarks

Zigbee^® is a registered trademark of the Connectivity Standards Alliance.
Apple^® and App Store^® are brand names or registered trademarks of Apple Inc.
Google Play™ Store and Android™ are brand names or registered trademarks of Google Inc.
Wi-Fi^® is a registered trademark of Wi-Fi Alliance^®.
Wiser™ is a trademark and the property of Schneider Electric, its subsidiaries and affiliated companies.
Airzone is a trademark of Equip Outdoor Technologies UK Limited.
Aidoo is a trademark of CORPORACIÓN EMPRESARIAL ALTRA S.L. company.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
Amazon Alexa is a trademark of Amazon.com, Inc. or its affiliates.

Other brands and registered trademarks are the property of their respective owners.