Wiser Flush-mounted Thermostat 2 A

The thermostat has gone offline.

• The thermostat is not On.

• The thermostat is no longer in signal range of the Gateway.

• Turn the thermostat On and Off.

• Move the Wiser Gateway closer to the thermostat.

Unable to join to the Wiser Gateway (blinking red LED)

Poor signal between the Wiser Gateway and thermostat.

The devices have no power (Thermostat/ Wiser Gateway/ Wi-Fi^® network).

• Rejoin the thermostat in the app.

• Turn on the devices' power (Thermostat/ Wiser Gateway/ Wi-Fi^® network).

Unable to set the room temperature by the app.

Wiser Gateway signal is weak or not connected to the Wi-Fi^® network.

Check for a Wi-Fi^® signal.