Pairing the device with the Wiser Hub

Pair your EV Socket with the Wiser Hub to access and control it using the Wiser Home app.

IMPORTANT:

Make sure that the EV Socket is installed by an electrician.
Must use Mode 2 cable (max 16 A - 3.7 kW) to charge your car from the EV Socket.

On the Home screen, tap .
Tap Devices > > Energy > Mureva EVlink Socket.

TIP: You can also navigate by tapping Control > > Energy > Mureva EVlink Socket.
On Mureva EVlink Socket Setup page, tap See more and read the instructions and then tap Next.
Select an option to pair the device:

– Scan QR code: You can scan QR Code on the device to pair it.

– I can't find the correct QR code: You can manually enter the MAC Address and Install Code of the device if you are not able to scan the QR code.
If QR code is available, tap Scan QR code and allow the app to access your camera. Then, scan the QR Code located on the device.

NOTE: If the QR code is incorrect, a message Incorrect QR code scanned will appear, then tap I can’t scan the QR code and enter the MAC Address and Install Code, and then tap Connect

IMPORTANT: It is highly recommended to pair the device with the QR code or MAC Address and Install Code.

If the MAC Address and Install Code are not visible, you can manually pair it by tapping Skip and setup manually

The app verifies as Confirmed if the QR code or MAC Address and Install Code are valid.
Short press the push button 3 times.

IMPORTANT: Once your device has been powered on, you will only have 5 minutes to set it up for cyber security reasons. Make sure you press the push-button within the specified time. If you have exceeded the time, refer to troubleshooting.

Make sure the LED blinks amber. It takes few seconds for the device to join.
Tap , enter a name of the device and tap Next and assign it to an existing room or a new room.
Tap Next and disable the Device Lock (A) if required.

NOTE: Device Lock is enabled by default. If disabled, anyone can turn on/off the socket via the local push-button or charge their vehicle.
This step allows to choose the LED button behavior. You can either keep the light on or switch it off after 10 seconds. Tap (B) and select any one of the following to set the LED settings:
- Default
- Switch OFF after 10 seconds
Tap Next.

On successful pairing, the EV Socket will appear on the app's Control tab.

NOTE: If you only have an EV Charger in the Wiser System, the Control tab will not be visible. All functions will be accessible through the Home screen.