About the Document - Wiser Home

Document Scope

This document provides setup and usage instructions for the Wiser 16 A Relay for Temperature Control, designed to manage electric heaters or underfloor heating via On/Off or Pilot Wire commands. It explains how to pair the relay with the Wiser Hub, configure control types, assign rooms, and select compatible floor sensors. Users can adjust temperature settings, create moments and automations, and monitor energy consumption through the Wiser Home app. The guide includes emergency heating options, LED indications, and troubleshooting steps, along with technical specifications and integration with voice assistants like Google Home and Amazon Alexa.

Validity Note

The characteristics of the products described in this document are intended to match the characteristics that are available on www.se.com. As part of our corporate strategy for constant improvement, we may revise the content over time to enhance clarity and accuracy. If you see a difference between the characteristics in this document and the characteristics on www.se.com, consider www.se.com to contain the latest information.

For your safety

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH Safe electrical installation must be carried out only by skilled professionals. Skilled professionals must prove profound knowledge in the following areas: Connecting to installation networks Connecting several electrical devices. Laying electric cables. Safety standards, local wiring rules and regulations. Failure to follow these instructions will result in death or serious injury.

DANGER

HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH

Safe electrical installation must be carried out only by skilled professionals. Skilled professionals must prove profound knowledge in the following areas:

Connecting to installation networks
Connecting several electrical devices.
Laying electric cables.
Safety standards, local wiring rules and regulations.

Failure to follow these instructions will result in death or serious injury.

DANGER
RISK OF FATAL INJURY FROM ELECTRIC SHOCK The output may carry electrical current even when the load is switched off. Disconnect the device from the supply by means of the fuse in the incoming circuit before working on the device. Failure to follow these instructions will result in death or serious injury.

NOTICE
HAZARD OF CONDUCTOR DAMAGE For installations with loads of 16 A a minimum of 2.5 mm² conductor should be used. When inserting the conductors into the connector blocks make sure that the screws are tightened. Failure to follow these instructions can result in equipment damage.

NOTICE
RISK OF DAMAGE TO DEVICE Always operate the product in compliance with the specified technical data. Failure to follow these instructions can result in equipment damage.

General Cybersecurity Information

In recent years, the growing number of networked machines and production plants has seen a corresponding increase in the potential for cyber threats, such as unauthorized access, data breaches, and operational disruptions. You must, therefore, consider all possible cybersecurity measures to help protect assets and systems against such threats.

To help keep your Schneider Electric products secure and protected, it is in your best interest to implement the cybersecurity best practices as described in the Cybersecurity Best Practices document.

Schneider Electric provides additional information and assistance:

Subscribe to the Schneider Electric security newsletter.
Visit the Cybersecurity Support Portal web page to:
- Find Security Notifications.
- Report vulnerabilities and incidents.
Visit the Schneider Electric Cybersecurity and Data Protection Posture web page to:
- Access the cybersecurity posture.
- Learn more about cybersecurity in the cybersecurity academy.
- Explore the cybersecurity services from Schneider Electric.

Environmental Data

Find and download comprehensive environmental data about your products, including RoHS compliance and REACH declarations as well as Product Environmental Profile (PEP), End-of-Life instructions (EOLI) and much more.

https://www.se.com/myschneider

General information about Schneider Environmental Data Program

Click the link below to read about Schneider Electric’s Environmental Data Program.

https://www.se.com/ww/en/about-us/sustainability/environmental-data-program/

Declaration of Conformity

Hereby, Schneider Electric Industries SAS, declares that this product is in compliance with the essential requirements and other relevant provisions of RADIO EQUIPMENT DIRECTIVE 2014/53/EU.

Declaration of conformity can be downloaded on:

Available Languages of the Document

The document is available in these languages:

English
German
Spanish
Portuguese
French
Danish
Swedish
Finnish

Information on Non-Inclusive or Insensitive Terminology

As a responsible, inclusive company, Schneider Electric is constantly updating its communications and products that contain non-inclusive or insensitive terminology. However, despite these efforts, our content may still contain terms that are deemed inappropriate by some customers.

Trademarks

This guide makes reference to system and brand names that are trademarks of their relevant owners.

Zigbee^® is a registered trademark of the Connectivity Standards Alliance.
Apple^® and App Store^® are brand names or registered trademarks of Apple Inc.
Google Play™ Store and Android™ are brand names or registered trademarks of Google Inc.
Wi-Fi^® is a registered trademark of Wi-Fi Alliance^®.
Wiser™ is a trademark and the property of Schneider Electric, its subsidiaries and affiliated companies.
Amazon Alexa™ is a trademark of AMAZON TECHNOLOGIES, INC.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
Google Home™ is a trademark of Google INC.

Other brands and registered trademarks are the property of their respective owners.