DUG_1 Channel Relay Puck-00

Changing the Wi-Fi access point while offline

When you change the SSID or password, the device goes offline. You can connect to a new Wi-Fi network without losing any previous data.
You can change the Wi-Fi network using the Wiser app when the device is offline.
  1. On the Devices page, tap Devices.
  2. Select the Single In-Wall Relay.
  3. On the top right corner of the screen, tap Settings.
  4. Tap Change Access Point.
    Enter Wiser app password pop-up appears.
  5. Enter the Wiser app password.
    The Change Access Point page appears.
  6. Press the reset button 7 times in 10 seconds.
  7. Tap MAC ID.
    NOTE: If you are unable to find the device, tap Rescan.
    It will redirect to the Wi-Fi network which is connected to the mobile.
  8. Enter the new Wi-Fi password in the password field and tap Connect.
    NOTE: The Connect button will be enabled after entering the password.
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