Create Alarms and Severity Levels

Alarms are objects set against asset category factors that generate alerts when certain conditions are met. The triggers are configured to notify users in specific rules. The Alarms tab lets you track, configure, edit, activate, and deactivate the workspace alarms.

To create a new alarm, click New alarm and enter the text in each field:

Alarm identifier
Label
Message
Notified roles

Enable the Should send email option box to notify the users with those roles. Make sure each user who needs to be notified has email notifications enabled in their profile from Logged User Details.
Severity level

Click the ellipsis on the left side to edit, delete, or deactivate each alarm.

IMPORTANT: Only the user roles assigned to each severity level can acknowledge or dismiss that level of alarm. For example, if the role of full_user and admin are assigned to a high severity alarm, only the full_user or admin can acknowledge and dismiss that alarm. The rest of user roles can see the high severity alarm, but cannot interact with it.

Click on the Severity levels tab to add roles to each level you want to send the alarm to. Severity levels can be configured to meet business needs.

The Deactivated alarms tab shows a record of deactivated alarms. If you want to remove an alarm completely, it must be deleted,