Diagnosing Masterpact X Error Messages
The following table shows the sequence of actions to take after an error message is received from the Micrologic X control unit. Further explanation of each action is given in the following paragraphs.
Stage |
Description |
---|---|
1 |
Identify the problem detected. |
2 |
Acknowledge the cause on the Micrologic X display screen. |
3 |
Consult the list of error messages and perform the recommended actions. |
Identify the Problem
Acknowledging the Error Message
Acknowledge the error message on the Micrologic X control unit display screen.
Step |
Action |
---|---|
1 |
Consult the list of error messages in the following tables and perform the actions recommended. |
2 |
Press OK to acknowledge the message and return to the Home menu. |
3 |
Press the Test/Reset button for 3 seconds to reset the control unit. |
Action after Receiving Error Message
Recommended action after receiving a Micrologic X control unit error message.
Code |
Error Message |
Description |
Recommended Action |
---|---|---|---|
1 to 24 |
Service not performed - internal problem |
The requested action was not performed due to an internal problem. |
Repeat the action that caused the error message. If the message is displayed again, switch off the 24 Vdc of the Micrologic X control unit and switch it on again. If the problem persists, call Schneider Electric field service. |
158 |
Command rejected, already in progress |
The Micrologic X control unit has detected simultaneous orders (for example between IO and control unit). |
Repeat the command. |
169 |
Command rejected, already in asked state. |
The Micrologic X control unit is already in the requested state. |
Check that the Micrologic X control unit is in the required state. If it is not, repeat the command. |
174 |
Session Key is invalid |
The request action was not performed because the session key is not valid. |
Repeat the action that caused the error message. If the message is displayed again, switch off the 24 Vdc of the Micrologic X control unit and switch it on again. If the problem persists, call Schneider Electric field service. |
175 |
Out of session scope |
The requested action was not performed because it is not within the session scope. |
Repeat the action that caused the error message. If the message is displayed again, switch off the 24 Vdc of the Micrologic X control unit and switch it on again. If the problem persists, call Schneider Electric field service. |
176 |
Session is already opened |
The Micrologic X control unit has detected simultaneous settings sessions (for example, Ecoreach and control unit). |
Press OK to clear the message and then repeat the command. |
177 |
No session is open |
Submit/apply operations have not been performed within five minutes. |
Start a new session, re-enter the settings, then submit and apply them. |
180 |
Bluetooth disabled! To enable go to Configuration menu. |
Bluetooth communication has not been enabled for the Micrologic X control unit. |
Enable Bluetooth communication from the Micrologic X control unit menu > Configuration > Communication > Bluetooth. |
Contact a Schneider Electric field service representative for more information about who can carry out the recommended actions.