Troubleshooting in Quick Home Connect
Symptom |
Possible cause |
Solution |
---|---|---|
LED displays amber on the Puck (shutter controller) |
Pairing not completed and returned to factory reset. |
Pair the Wiser Wireless switch and the device again. Refer to .Wireless shutter control for build in (Puck). |
Wiser Wireless switch not able to control the device reliably. |
The Wiser Wireless switch and the device are too far away from each other. |
Place the Wiser Wireless switch in a position closer to the device. |
The Wiser Wireless switch lost pairing. |
Pair the device again |
|
The Wiser Wireless switch battery is discharged. |
Scenario |
Procedure |
---|---|
Control multiple devices with one Wiser Wireless switch. |
To centralize control with one Wiser Wireless switch, first pair it with already connected devices. Then, pair the new device to existing group/network. |