DUG_Micro Module Shades Control_LK-00

Troubleshooting in Quick Home Connect

Symptom

Possible cause

Solution

LED displays amber on the Puck (shutter controller)

Pairing not completed and returned to factory reset.

Pair the Wiser Wireless switch and the device again. Refer to .Wireless shutter control for build in (Puck).

Wiser Wireless switch not able to control the device reliably.

The Wiser Wireless switch and the device are too far away from each other.

Place the Wiser Wireless switch in a position closer to the device.

The Wiser Wireless switch lost pairing.

Pair the device again

The Wiser Wireless switch battery is discharged.

Refer to Replace the battery of the Wireless switch.

Scenario

Procedure

Control multiple devices with one Wiser Wireless switch.

To centralize control with one Wiser Wireless switch, first pair it with already connected devices. Then, pair the new device to existing group/network.

QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.

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