Prerequisites

How to Get EcoStruxure Facility Expert

NOTICE
DENIAL OF ACCESS TO THE APPLICATION To access the cloud-based platform you must have a valid EcoStruxure Facility Expert - Energy subscription. Failure to follow these instructions can result in not accessing data application.

You can purchase the best adapted subscription from your Schneider Electric sales representative using the reference table below:

EcoStruxure Facility Expert - Energy
Description	Subscription reference
1 year	SVSFE0002
1 year – 1 meter	SVSFE0002A2
3 years	SVSFE0002A3
3 years – 1 meter	SVSFE0002A4

Once a subscription is purchased, you receive an email with subscription confirmation and a link to complete your registration on the platform. Create your user account by connecting to EcoStruxure Facility Expert home page.

Technical and IT Prerequisites to Get the Best of EcoStruxure Facility Expert

The following web browsers are recommended to access the EcoStruxure Facility Expert web application:

Chrome (v67 or higher)
Firefox (v59.0.2 or higher)

NOTICE
POTENTIAL COMPROMISE OF SYSTEM AVAILABILITY, INTEGRITY, AND CONFIDENTIALITY Change default passwords at first use to help prevent unauthorized access to device settings, controls, and information. Disable unused ports/services and default accounts to help minimize pathways for malicious attackers. Place networked devices behind multiple layers of cyber defenses (such as firewalls, network segmentation, and network intrusion detection and protection). Use cybersecurity best practices (for example, least privilege, separation of duties) to help prevent unauthorized exposure, loss, modification of data and logs, or interruption of services. Failure to follow these instructions can result in non-operational system.

NOTICE

POTENTIAL COMPROMISE OF SYSTEM AVAILABILITY, INTEGRITY, AND CONFIDENTIALITY

Change default passwords at first use to help prevent unauthorized access to device settings, controls, and information.
Disable unused ports/services and default accounts to help minimize pathways for malicious attackers.
Place networked devices behind multiple layers of cyber defenses (such as firewalls, network segmentation, and network intrusion detection and protection).
Use cybersecurity best practices (for example, least privilege, separation of duties) to help prevent unauthorized exposure, loss, modification of data and logs, or interruption of services.

Failure to follow these instructions can result in non-operational system.

For recommendations about Com'X data outputs, refer to Troubleshooting.