Events and Alerts Settings

EVENTS Menu

Under the EVENTS menu you can manage events sent from your gateway to the cloud to be notified quickly about an issue that has occurred on site.

The Com'X gateway includes predefined and custom events that you can set up to better define alerts threshold.

Understanding your Event List

Three levels of information to define the type of event
Identification of site or energy related to the event
Level of alerts or alarm received (orange/red)
Notification selector to receive alerts (email/phone)
List of alert recipients
Toggle button to activate/deactivate the event service

Detailed Alert Configuration

Click an event line to define information, such as recipient list, to set up alert and alarm thresholds or to associate alerts with building schedules.

Examples of events and alert settings:

Power demand settings
Power factor settings
Period and type of schedule settings

Main Alert Notification

Watch the video showing the main alert notification with visualization of the related event.

The following screens illustrate different types of alerts:

Alert on Electricity overconsumption and target drifts

Alert on Power demand excess to avoid penalties

Alert on Power factor drift

Alert on Data acquisition issue