About the document - ELKO Wiser Home

Document Scope

This document provides detailed instructions for commissioning, and using the Schneider Charge with the Wiser Home app. It explains how to configure network settings, set charging modes, create schedules, and monitor energy consumption. Users can pair the charger with the Anti-Tripping Module for load management. The guide also covers firmware updates, device renaming, exporting charge history, and managing charging sessions through app-based controls.

Validity Note

The characteristics of the products described in this document are intended to match the characteristics that are available on www.se.com. As part of our corporate strategy for constant improvement, we may revise the content over time to enhance clarity and accuracy. If you see a difference between the characteristics in this document and the characteristics on www.se.com, consider www.se.com to contain the latest information.

For your safety

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION OR ARC FLASH The equipment must be installed, commissioned, serviced, and maintained only by qualified personnel. The charger, the cable and the connector must be regularly checked to detect any potential damage (visual inspection). In case the charger is damaged, turn it off immediately and replace it Do not open or modify the charger. Failure to follow these instructions will result in death or serious injury.

DANGER

HAZARD OF ELECTRIC SHOCK, EXPLOSION OR ARC FLASH

The equipment must be installed, commissioned, serviced, and maintained only by qualified personnel.
The charger, the cable and the connector must be regularly checked to detect any potential damage (visual inspection).
In case the charger is damaged, turn it off immediately and replace it
Do not open or modify the charger.

Failure to follow these instructions will result in death or serious injury.

WARNING
RISK OF INJURY Do not use any extension cable to connect the electric vehicle with charger. Do not connect any other type of loads to the charger (power tools, etc.). Do not use brute force to unplug the charging connector from the electric Vehicle as it is mechanically locked. Prevent the connector from being in contact with a heat source, dirt, or water. When using an integrated charger to charge your electric car, please read the vehicle's tips and instructions carefully. Failure to follow these instructions can result in death, serious injury, or equipment damage.

WARNING

RISK OF INJURY

Do not use any extension cable to connect the electric vehicle with charger.
Do not connect any other type of loads to the charger (power tools, etc.).
Do not use brute force to unplug the charging connector from the electric Vehicle as it is mechanically locked.
Prevent the connector from being in contact with a heat source, dirt, or water.
When using an integrated charger to charge your electric car, please read the vehicle's tips and instructions carefully.

Failure to follow these instructions can result in death, serious injury, or equipment damage.

CAUTION
RISK OF DAMAGING THE CHARGING STATION Never clean the charging point by spraying it with water (Hose for garden watering, high pressure cleaners, etc). Failure to follow these instructions can result in injury or equipment damage.

General Cybersecurity Information

In recent years, the growing number of networked machines and production plants has seen a corresponding increase in the potential for cyber threats, such as unauthorized access, data breaches, and operational disruptions. You must, therefore, consider all possible cybersecurity measures to help protect assets and systems against such threats.

To help keep your Schneider Electric products secure and protected, it is in your best interest to implement the cybersecurity best practices as described in the Cybersecurity Best Practices document.

Schneider Electric provides additional information and assistance:

Subscribe to the Schneider Electric security newsletter.
Visit the Cybersecurity Support Portal web page to:
- Find Security Notifications.
- Report vulnerabilities and incidents.
Visit the Schneider Electric Cybersecurity and Data Protection Posture web page to:
- Access the cybersecurity posture.
- Learn more about cybersecurity in the cybersecurity academy.
- Explore the cybersecurity services from Schneider Electric.

Environmental Data

Find and download comprehensive environmental data about your products, including RoHS compliance and REACH declarations as well as Product Environmental Profile (PEP), End-of-Life instructions (EOLI) and much more.

https://www.se.com/myschneider

General information about Schneider Environmental Data Program

Click the link below to read about Schneider Electric’s Environmental Data Program.

https://www.se.com/ww/en/about-us/sustainability/environmental-data-program/

Declaration of Conformity

Hereby, Schneider Electric Industries SAS, declares that this product is in compliance with the essential requirements and other relevant provisions of RADIO EQUIPMENT DIRECTIVE 2014/53/EU.

Declaration of conformity can be downloaded on:

Available Languages of the Document

The document is available in these languages:

English
Norwegian

Information on Non-Inclusive or Insensitive Terminology

As a responsible, inclusive company, Schneider Electric is constantly updating its communications and products that contain non-inclusive or insensitive terminology. However, despite these efforts, our content may still contain terms that are deemed inappropriate by some customers.

Trademarks

Wiser™ is a trademark and the property of Schneider Electric, its subsidiaries and affiliated companies.
Zigbee^® is a registered trademark of the Connectivity Standards Alliance.
Apple^® and App Store^® are brand names or registered trademarks of Apple Inc.
Google Play™ Store and Android™ are brand names or registered trademarks of Google Inc.
Wi-Fi^® is a registered trademark of Wi-Fi Alliance^®.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.

Other brands and registered trademarks are the property of their respective owners.