Resetting the PIN via Wiser Home app

If you lose the commissioning PIN, you can reset the PIN to default value using the Wiser Home app.

Open Wiser Home app, tap Get started > Professional Installer.
Select your country or region to open Add Devices menu.
The menu shows the list of supported device based on your location.
In the device list, select Schneider Charge and wait for a few seconds for the app to check the firmware version.
If a new firmware is available, tap Download, else proceed with step 4.

NOTE: The app will download the latest firmware and automatically upload it to the Schneider Charge once connected to Wi-Fi®.
On Schneider Charge Setup, tap Start setup.
Read the instructions in the app and then tap Next.
In Schneider Charge, when the side LED indicator turns solid green, press and hold the side push button for 3 s.
This will create a temporary wireless network of the Schneider Charge which will be active for 4 min.

NOTE: If the side LED indicator light is off, turn off the charging station and then turn it on to re-activate the side button.
In the app, tap Next and perform one of the following method to scan the QR code located on the side of your Schneider Charge to connect to the temporary wireless network.

Tap Open camera:
IMPORTANT: Enable the camera for Wiser Home app only.
1. Tap Open camera.
2. Tap OK, on the pop-up dialog box.
3. Scan the QR code on the right-side of the Schneider Charge, to join the temporary wireless network.
Connect manually:
1. Tap Connect manually > Open Wi-Fi Settings.
2. Select the SchneiderCharge_##-##-## from the list and enter Wi-Fi® password located on the side of the device.
3. Once connected, return to the Wiser Home app.
4. Tap Continue to continue commissioning process.
Tap Reset PIN, read the pop-up message and tap Yes.
Please press the right side button on Schneider Charge within 3 minutes and 30 seconds to confirm the reset.

After few seconds PIN will be reset to default.