Pairing the device to Wiser Home app

IMPORTANT: Make sure that the Schneider Charge has been configured by a professional installer and pairing between Anti-Tripping Module and Schneider Charge is successful.

On the Home page, tap .
Tap Devices > > Energy.
Select Schneider Charge and then tap Next on setup page.

TIP: You can also navigate by tapping Control > > Energy > Schneider Charge.
Select one of the following options to enrol your Schneider Charge using the charger ID.

Open camera:
Tap Open camera, on the pop-up message tap OK and scan the QR code located on the bottom left hand side of your Schneider Charge.
IMPORTANT: Make sure the camera permission is enabled for Wiser Home app.
Enter charger ID:
Tap Enter charger ID to enter the 32 character charger ID located next to QR code on the bottom left hand side of your Schneider Charge and tap Enrol my charger.
NOTE: The following error scenarios may occur while enrolling a Schneider charger to the Wiser hub. The app shows the appropriate action based on the error type. Resolve the error and try again.
- Schneider charge is unavailable.
- Schneider charge is already connected to another Wiser account
- Incorrect QR code
- Invalid Schneider charger ID
- No response from Schneider charge due to internet connectivity issue
Wait for 5 mins for the charger to get connected.
Once connected, tap Name to enter the name and then tap Next.

NOTE: By default, the name will appear as Schneider Charge.
Turn on the toggle switch to enable charging authorisation and then tap Next.
If enabled, you can initiate the charging process by tapping Authorize charge in the control panel of the Wiser Home app after connecting the charger to an EV. If not enabled, the charging will start immediately upon connecting the charger to an EV.
Refer Enabling charging authorisation for more info.
Tap Finish to complete pairing process.
After you pair the device, a success screen appears with the following options:
- + Add New Device: Tap to continue pairing more devices.
- Start Using Your Device: Tap to start using the paired device.
NOTE: The success screen appears only if you are logged in as a Home Owner.

Now, you can see the newly added device on the Control tab under the All and Room tabs.
NOTE: If you only have an Schneider Charge in the Wiser System, the Control page will not be visible. All functions will be accessible through the Home page.