Resetting the device

Soft reset

1. Press and hold + and – touch button simultaneously for > 20 s.

   
   The thermostat displays “Sr”, indicating soft reset, and it is selected when the button is released.
   The ‘Sr’ will flash to confirm the soft rest.
   
   

   NOTE: In case you keep pressing touch button for 25 s then the thermostat will reset to the factory default.
   NOTE: To cancel the soft reset keep press and hold + and – touch button simultaneously for > 30 s. This reverts the thermostat's UI back to its previous state before the touch button is pressed, with no change in a functional state.

   
   
   

   A soft reset will:

   • Delete all Zigbee connection details.

   • Revert to the default setpoint in manual control.

   • Maintain all Factory settings e.g. MAC address.

   • Maintain the installer configuration of the device to ensure proper functioning until and after rejoining/re-registration.

Factory reset

1. Press and hold + and – touch button simultaneously for > 25 s.

   
   The thermostat displays “Fr”, indicating factory reset, and it is selected when the button is released.
   The ‘Fr’ will flash to confirm the factory reset.
   
   
   
   NOTE: To cancel the factory reset keep pressing + and – touch button simultaneously for > 30 s. This reverts the thermostat's UI back to its previous state before the touch button is pressed, with no change in a functional state.
   
   NOTE: When the touch button is released, the "Fr" flashes on the matrix display, and the thermostat resets to factory defaults and after 5 s it returns to preset.
   
   

   Resetting to the factory state will:

   • Delete all Zigbee connection details.

   • Delete all configuration data.

   • Revert to the default setpoint in manual control.

   • Maintain all Factory settings e.g. MAC address.