Resetting the device

You can manually reset the thermostat to factory settings or soft reset.

Soft reset
Press and hold the rotary push-button > 20 s.
The thermostat displays “Sr”, indicating soft reset, and it is selected when the button is released.
The ‘Sr’ will flash to confirm the soft rest.

NOTE:

In case you keep pressing rotary button for 25 s then the thermostat will reset to the factory default.
To cancel the soft reset keep press and hold the rotary push-button for > 30 s. This reverts the thermostat's UI back to its previous state before the rotary push-button is pressed, with no change in a functional state

A soft reset will:

Delete all Zigbee connection details.
Delete all cloud and account details maintained by the device to allow re-registration.
Revert to the default setpoint in manual control.
Maintain all Factory settings e.g. MAC address.
Maintain the installer configuration of the device to ensure proper functioning until and after rejoining/re-registration.

Factory reset
Press and hold the rotary push-button > 25 s.
The thermostat displays “Fr”, indicating factory reset, and it is selected when the button is released.
The ‘Fr’ will flash to confirm the factory reset.

NOTE: To cancel the factory reset keep pressing the rotary push-button for > 30 s. This reverts the thermostat's UI back to its previous state before the rotary push-button is pressed, with no change in a functional state.

NOTE: When the rotary push-button is released, the "Fr" flashes on the matrix display, and the thermostat resets to factory defaults and after 5 s it returns to Preset.

Resetting to the factory state will:

Delete all Zigbee connection details..
Delete all configuration data.
Delete all schedules information.
Revert to the default setpoint in manual control.
Maintain all Factory settings e.g. MAC address.