Support, Training, and Documentation

For product information and selection, visit Variable Speed Drives on www.se.com/us

Drive Product Support Group
For support and assistance, contact the Drive Product Support Group. The Drive Product Support Group is staffed from 8:00 am until 8:00 pm Eastern time to assist with diagnosis of product problems. For support with applications or product selection, please contact a drive specialist at your local authorized Schneider Electric Distributor. Click here to locate an Automation and Control distributor near you: Find Electrical, Automation, and Control Distributors.
EMERGENCY Technical phone support is available 24 hours a day, 365 days a year.

Schneider Electric Services
Schneider Electric offers a broad range of Services for electrical distribution assets and systems to support the lifecycle of your equipment, for any manufacturer’s. With 6,500+ experts and 260+ consultants in electrical and automation asset management services in 140 countries within 430 Services centers, Schneider Electric Services responds to your requests, seven days a week, 24 hours a day.

Toll Free (888-778-2733)

se.com/us/services

Schneider Electric offers a variety of instructor-led, skill enhancing and technical product training programs for customers. For a complete list of drives/soft starter training with dates, locations, and pricing, please call:

Standard Documentation
Each adjustable frequency drive or soft starter shipped includes one set of instruction bulletins. Each set of instruction bulletins includes installation, start–up, troubleshooting and wiring diagram information. Separate Approval and/or Record Drawings are not included.

Approval and Record Drawings
All factory orders for enclosed drives and soft starters come with factory supplied user drawings and are identified by a factory order number. The factory supplied drawing set typically includes:

• Enclosure outline drawing

• Power elementary drawing

• Control elementary drawing

• Interconnection drawing

These drawings are also available in DWG, DXF, IGS, Microcad and PDF formats upon customer request.

To view or download product literature visit Variable Speed Drives on www.se.com/us or visit our Download Center at www.se.com/us/en/download/.