Support, Training, and Documentation

Information and Selection of AC Drives

For information and selection, contact your nearest Schneider Electric sales office or visit our website:

Technical Support for AC Drives

Drive Product Support Group
For support and assistance, contact the Drive Product Support Group. The Drive Product Support Group is staffed from 8:00 am until 8:00 pm Eastern time to assist with diagnosis of product problems. For support with applications or product selection, please contact a drive specialist at your local authorized Schneider Electric Distributor. Click here to locate an Automation and Control distributor near you: Find Electrical, Automation and Control Distributors .
EMERGENCY Technical phone support is available 24 hours a day, 365 days a year.

Toll Free:





Services (On–Site)
Square D Services is your single source of service expertise for all major brands of electrical equipment. With our national network of service locations and qualified experts, Square D Services is capable of providing customer–based solutions anywhere in the United States. Services responds to your requests, seven day a week, 24 hours a day.

Toll Free:


Customer Training for AC Drives

Schneider Electric offers a variety of instructor-led, skill enhancing and technical product training programs for customers. For a complete list of drives/soft starter training with dates, locations, and pricing, please call:





Packaged Product Documentation for AC Drives

Standard Documentation
Each adjustable frequency drive or soft starter shipped includes one set of instruction bulletins. Each set of instruction bulletins includes installation, start–up, troubleshooting and wiring diagram information. Separate Approval and/or Record Drawings are not included.

Approval and Record Drawings
All factory orders for enclosed drives and soft starters come with factory supplied user drawings and are identified by a factory order number. The factory supplied drawing set typically includes:

  • Enclosure outline drawing

  • Power elementary drawing

  • Control elementary drawing

  • Interconnection drawing

These drawings are also available in DWG, DXF, IGS, Microcad and PDF formats upon customer request.

Product Literature

To view or download product literature, visit the Schneider Electric web site:

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