Support, Training, and Documentation
Information and Selection of AC Drives
For information and selection, contact your nearest Schneider Electric sales office or visit our website:
Technical Support for AC Drives
Drive Product Support Group
For support
and assistance, contact the Drive Product Support Group. The Drive
Product Support Group is staffed from 8:00 am until 8:00 pm Eastern
time to assist with diagnosis of product problems. For support with
applications or product selection, please contact a drive specialist
at your local authorized Schneider Electric Distributor.
Click here to locate an Automation and Control distributor near you: Find Electrical, Automation and Control
Distributors .
EMERGENCY Technical phone support
is available 24 hours a day, 365 days a year.
|
Toll Free: |
888–778–2733 |
|
E–mail: |
drive.products.support@schneider–electric.com |
|
Fax: |
919–217–6508 |
Services (On–Site)
Square D Services
is your single source of service expertise for all major brands of
electrical equipment. With our national network of service locations
and qualified experts, Square D Services is capable of providing customer–based
solutions anywhere in the United States. Services responds to your
requests, seven day a week, 24 hours a day.
|
Toll Free: |
(888–778–2733) |
Customer Training for AC Drives
Packaged Product Documentation for AC Drives
Standard Documentation
Each adjustable frequency
drive or soft starter shipped includes one set of instruction bulletins.
Each set of instruction bulletins includes installation, start–up,
troubleshooting and wiring diagram information. Separate Approval
and/or Record Drawings are not included.
Approval and Record Drawings
All factory
orders for enclosed drives and soft starters come with factory supplied
user drawings and are identified by a factory order number. The factory
supplied drawing set typically includes:
-
Enclosure outline drawing
-
Power elementary drawing
-
Control elementary drawing
-
Interconnection drawing
These drawings are also available in DWG, DXF, IGS, Microcad and PDF formats upon customer request.
Product Literature
To view or download product literature, visit the Schneider Electric web site: