Wiser™ – System User Guide (Sweden, Finland)

SUG_Wiser_Sweden_Finland_WSE-09

Device LED behavior

Devices have LEDs to indicate their operating status and to confirm actions such as resetting or joining a network.

Gateway

Status	LED Indication	LED Indication Duration
Switching On/Restarting	All 3 LEDs display solid white	40 s
Connected to router (Wi-Fi)	WLAN LED displays solid white	While connected to router
Connected to router (Ethernet)	Ethernet LED displays solid white	While connected to router
Zigbee network initialized	Zigbee network LED displays solid white	While Zigbee network is available
Zigbee network open for pairing (Wi-Fi)	WLAN LED displays solid white, Zigbee network LED blinks white	While Zigbee network is open
Zigbee network open for pairing (Ethernet)	Ethernet LED displays solid white, Zigbee network LED blinks white	While Zigbee network is open

Resetting Gateway

Reset Level	User Action	LED Indication	LED Indication Duration
Level 1 reset in progress. (Restores Ethernet/WLAN settings only)	Press and hold the Reset button for 5 to 15 seconds	Ethernet/WLAN LEDs blink white.	LEDs blink once.
Level 2 reset in progress. (Upon successful reset, all configuration data, user data, and network data is deleted).	Press and hold the Reset button for more than 15 seconds	Ethernet/WLAN LEDs blink white.	LEDs blink 3 times.

Pairing

Device	User Action	LED Indication	Status
Sensors, Micro modules, Dimmers, Switches, Motion sensor switch, Motion sensor dimmer, SmartPlug, Blinds control, Wireless switch	Press the push button 3 times	LED blinks orange, once per second.	Pairing mode is active for 30 seconds. When pairing is completed, LED displays solid green for a time, before turning Off.
IP camera Indoor	Plug-in the power cable to power on the device	After a few seconds LED starts blinking red for pairing.	LED glows green, when the pairing mode is complete.
IP Camera Outdoor	Plug-in the power cable to power on the device	After a few seconds LED starts blinking red for pairing.	LED blinks blue, when searching for Wi-Fi mode LED glows blue, when connected to Wi-Fi

Power indication

Device	User Action	LED Indication	Status
SmartPlug	No action	LED displays solid red.	SmartPlug power is On.

Resetting smart devices

Device	User Action	LED Indication	Status
Sensors, Micro modules, Dimmers, Switches, Motion sensor switch, Motion sensor dimmer, SmartPlug, Blinds control	Press the push button 3 times and hold it down once for > 10 s.	After 10 s, the LED starts blinking red.	The device is in reset mode. It is reset to the factory settings after 10 seconds. The device then restarts and the LED starts blinks green, before turning Off.

Connected sockets

Status	LED Indication	Description
Setting 1 (Default state)	The Red LED glows.	The Red LED glows when the output is switched ON The LEDs are OFF, when the output is OFF.
Setting 1 (Default state)	All the LEDs are OFF.
Setting 2	The Red LED glows	Red LED is ON when output is ON. Green LED is ON when output is OFF.
Setting 2	The Green LED glows
Setting 3	All LEDs are OFF	All LEDs are OFF, when the output is OFF. Green LED is ON when output is OFF.
Setting 3	Green LED is glows
Setting 4	All LEDs are OFF	There will be no LED indication in any case of the output state.
NOTE: Above settings are done in the app.

Wiser Radiator Thermostat

Normal use

State	User action	Left LED	Centre LED	Right LED	Duration
Boost up	Twist the cap in the + direction		Not active	Not active	Solid for 5 seconds.
Boost down	Twist the cap in the — direction	Not active	Not active		Solid for 5 seconds.

Head calibration

State	User action	Left LED	Centre LED	Right LED	Duration
Start up	Insert the batteries				Single quick flash
Opening the valve	Automatic upon inserting batteries OR Twist and hold the cap in + direction		Not active	Not active	Solid until the valve is open
Ready to install on the valve	The radiator thermostat is ready to install when the valve is fully open				Red and Blue: Flash for up to 5 minutes Orange solid= not joined \| Green solid= joined
Closing the valve	Twist and hold the cap in the — direction for 2 seconds	Not active	Not active		Solid until the valve is closed
Joining	Twist and hold the cap in the + direction for 3 seconds	Not active		Not active	Pulses for up to 2 minutes
Join success		Not active		Not active	Solid for 5 seconds
Failed to join	If no network is found after 2 minutes	Not active		Not active	Flashes for 5 seconds

Error state

State	User action	Left LED	Centre LED	Right LED	Duration
Low battery	Twist the cap in the + direction	Not active		Not active	Solid for 1 second (Repeated each hour)
Critical battery	Twist the cap in the — direction	Not active		Not active	Fast flash for 5 seconds (Repeated each minute)
No signal	Twist the cap in the + direction to start a boost		Not active	Not active	Fast flash for 5 seconds (Repeated)
No signal	Twist the cap in the — direction to start a boost	Not active	Not active		Fast flash for 5 seconds (Repeated)
No network	Twist the cap in the + or — direction to start a boost	Not active		Not active	Solid with fade-out after 2 seconds. In this event, the radiator thermostat has not joined the system and must either join the Gateway gateway or re-installed.

Smoke Alarm Battery/Wiser Smoke Alarm 230 V

Pairing

User Action	LED Indication	Status
Press the Setup/Reset button 3 times	LED blinks yellow, once per second.	Pairing mode is active for 30 seconds. When pairing is completed, LED glows green for some time before turning Off.

Resetting

User Action	LED Indication	Status
Press the Setup/Reset button 3 times and hold it down once for > 10 s.	After 10 s, the LED starts blinking red.	The device is in reset mode. It is reset to the factory settings after 10 seconds. The device then restarts and the LED starts blinks green before turning Off.

Operating

Operating Mode		Standby LED	Alarming Sound	Duration
Normal mode / Standby mode		Blinks every 48 s	OFF	—
Alarm Mode	Local Alarm *	Blinks every 1 s	3 beeps every 4 s	—
Alarm Mode	Interconnected alarm	OFF	3 beeps every 4 s	—
Test mode		1 blink every 1 s	3 beeps every 4 s	Until Test/Hush button is released
RF interconnection test		OFF	Continuous 3 beeps every 4 s	25 s
Hush mode		Blinks every 8 s	OFF	10 min
Low battery mode		Blinks every 48 s	1 beep every 48 s	End of life: replace smoke alarm
Fault mode		2 blinks every 48 s	2 beeps every 48 s	Until fault has been cleared
Snooze Mode	Low battery	Blinks every 24 s	OFF	10 hrs
	Fault	2 blinks every 24 s	OFF	10 hrs
	Alarm memory	Blinks every 48 s	OFF	10 hrs
NOTE: For all the operating modes, LED blinks Red. * Local smoke alarm all Red LEDs blink and for Local temperature alarm only Standby Red LED blinks.

PowerTag Energy

Behavior	Communication indicator light
	PowerTag Energy switched off.
	PowerTag Energy is searching for a Gateway in pairing mode.
	PowerTag Energy is in identification mode.
	PowerTag Energy is in network. Normal communication with the Gateway.
	Occasional loss of communication.
	Loss of communication with the Gateway.
	Internal error detected.

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